NHTSA lists 134 complaints for the 2023 Volkswagen Atlas, 4 of them mention a crash and 0 mention a fire. 5 complaints mention an injury, with 6 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as VOLKSWAGEN ATLAS.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| loss of control | 47 | 35.1% | 0.87 |
|---|
| electrical electronic | 24 | 17.9% | 0.85 |
|---|
| restraint or airbag | 19 | 14.2% | 0.83 |
|---|
| visibility or lighting | 15 | 11.2% | 0.96 |
|---|
| mechanical failure | 13 | 9.7% | 0.61 |
|---|
| fluid or fuel leak | 5 | 3.7% | 0.81 |
|---|
| unclear | 5 | 3.7% | 0.88 |
|---|
| noise or comfort | 3 | 2.2% | 0.76 |
|---|
| structural or corrosion | 2 | 1.5% | 0.49 |
|---|
| fire or overheating | 1 | 0.7% | 0.98 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 83 | 61.9% | 0.86 |
|---|
| low | 39 | 29.1% | 0.70 |
|---|
| high | 8 | 6.0% | 0.82 |
|---|
| none | 4 | 3.0% | 0.48 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 134 tagged complaints of 134 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2025-06-30. Systems: SERVICE BRAKES, SUSPENSION.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Do not drive: No. Park outside: No.
Date: 2024-06-20. Systems: AIR BAGS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Do not drive: No. Park outside: No.
Date: 2022-10-07. Systems: ENGINE AND ENGINE COOLING.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Do not drive: No. Park outside: No.
Date: 2022-09-26. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.
Consequence: A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.
Do not drive: No. Park outside: No.
Date: 2022-03-28. Systems: AIR BAGS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Consequence: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Do not drive: No. Park outside: No.
Manufacturer communications
346 manufacturer communications.
Communications by system| System | Count |
|---|
| UNKNOWN OR OTHER | 71 |
|---|
| ELECTRICAL SYSTEM | 69 |
|---|
| ENGINE AND ENGINE COOLING | 69 |
|---|
| EQUIPMENT | 53 |
|---|
| ENGINE | 48 |
|---|
| SEAT BELTS | 29 |
|---|
| SEATS | 27 |
|---|
| VISIBILITY | 19 |
|---|
11038145
Date: 2026-09-17. Type: Other. Systems: LANE DEPARTURE.
Heat Sensative Trouble Shooting Explanation.
11038146
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Suggested fuel additive
11038144
Date: 2026-09-10. Type: Other. Systems: UNKNOWN OR OTHER.
Remove Key FOB battery for 20 seconds to restore proper operation.
11038143
Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
11038142
Date: 2026-09-07. Type: Over The Air. Systems: UNKNOWN OR OTHER.
This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates.
11038160
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct airbag basic settings programming.
11038140
Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates.
11038141
Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates.
11036877
Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Brake rotor resurfacing
11036878
Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Repair or Replace Information