NHTSA lists 27 complaints for the 2020 Volkswagen Atlas, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as VOLKSWAGEN ATLAS.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 13 | 48.1% | 0.77 |
|---|
| loss of control | 7 | 25.9% | 0.80 |
|---|
| mechanical failure | 4 | 14.8% | 0.75 |
|---|
| restraint or airbag | 2 | 7.4% | 0.89 |
|---|
| unclear | 1 | 3.7% | 0.79 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 24 | 88.9% | 0.88 |
|---|
| low | 2 | 7.4% | 0.39 |
|---|
| none | 1 | 3.7% | 0.40 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 27 tagged complaints of 27 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2023-03-29. Systems: AIR BAGS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Do not drive: No. Park outside: No.
Date: 2022-10-31. Systems: TIRES.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating o (excerpt)
Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash. (excerpt)
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or AudiA s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8. (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-03-28. Systems: AIR BAGS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Consequence: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Do not drive: No. Park outside: No.
Date: 2022-02-16. Systems: EQUIPMENT.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110 (excerpt)
Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash. (excerpt)
Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9. (excerpt)
Do not drive: No. Park outside: No.
Investigations
2 investigations; 0 open.
PE23017
Opened: 2023-09-28. Closed: 2024-12-18.
Inadvertent Automatic Emergency Braking
On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles.The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward pa
Systems: FORWARD COLLISION AVOIDANCE.
Linked campaign numbers: None listed.
PE21008
Opened: 2021-03-29. Closed: 2022-10-03.
Fuel Injector Leak
On March 29, 2021, the Office of Defects Investigations (ODI) opened PE21-008 to investigate instances of fuel injectors leaking in the engine compartment in model year (MY) 2018 through 2020 Volkswagen Atlas and Atlas Cross Sport SUVs. These vehicles are equipped with either a 3.6 or 2.0 liter engine. The subject investigation concerns vehicles equipped with 3.6L engines. Prior to opening the inv
Systems: FUEL SYSTEM, GASOLINE.
Linked campaign numbers: None listed.
Manufacturer communications
625 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 214 |
|---|
| ELECTRICAL SYSTEM | 138 |
|---|
| ENGINE AND ENGINE COOLING | 127 |
|---|
| ENGINE | 75 |
|---|
| UNKNOWN OR OTHER | 54 |
|---|
| STRUCTURE | 41 |
|---|
| POWER TRAIN | 31 |
|---|
| SUSPENSION | 25 |
|---|
11038146
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Suggested fuel additive
11038143
Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
11038160
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct airbag basic settings programming.
11036878
Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Repair or Replace Information
11036874
Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Replacement instruction
11036868
Date: 2026-08-06. Type: Other. Systems: UNKNOWN OR OTHER.
Permission to change Daily Order upgraded to RED Order
11036870
Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Differences between a leak and seepage
11035772
Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.
11035762
Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Oil Consumption Measurement and Electronic Oil Consumption Measurement
11035774
Date: 2026-07-06. Type: Warranty Program/Extension. Systems: ENGINE.
For applicable 2018-2022 Atlas and Atlas Cross Sport 3.6L Settlement Class Vehicles (NA6 warranty key), the New Vehicle Limited Warranty will be extended to cover 80% of the replacement of the Water Pump or Water Pump Gasket by an authorized Volkswagen Dealer to 8.5 years or 85,000 miles, whichever