NHTSA lists 406 complaints for the 2014 Volkswagen Jetta, 21 of them mention a crash and 2 mention a fire. 15 complaints mention an injury, with 19 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as VOLKSWAGEN JETTA.
Recalls
See new recalls and investigations this week.
6 recalls.
Date: 2019-12-06. Systems: POWER TRAIN.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.
Consequence: A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.
Do not drive: No. Park outside: No.
Date: 2019-08-22. Systems: ELECTRICAL SYSTEM, STEERING.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignitio (excerpt)
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash. (excerpt)
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-08-04. Systems: AIR BAGS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contam (excerpt)
Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury. (excerpt)
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-01-23. Systems: FUEL SYSTEM, GASOLINE.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November (excerpt)
Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire. (excerpt)
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-04-15. Systems: POWER TRAIN.
Defect: Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.
Consequence: The leaking transmission fluid could contact a hot surface and result in a vehicle fire.
Remedy: Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.
Do not drive: No. Park outside: No.
Date: 2013-11-14. Systems: POWER TRAIN.
Defect: Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.
Consequence: This sudden loss of power while driving increases the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.
Do not drive: No. Park outside: No.
Investigations
4 investigations; 1 open.
DP22005
Opened: 2023-01-27. Closed: 2023-08-07.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: 22V063000.
EA18003
Opened: 2018-04-18. Closed: Not listed.
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan,
Systems: AIR BAGS.
Linked campaign numbers: None listed.
RQ17009
Opened: 2017-11-13. Closed: 2018-05-04.
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan,
Systems: AIR BAGS.
Linked campaign numbers: None listed.
PE15010
Opened: 2015-03-24. Closed: 2015-09-28.
Air Bag Clockspring Failure
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electric
Systems: AIR BAGS, ELECTRICAL SYSTEM.
Linked campaign numbers: 15V483000.
Manufacturer communications
1,658 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 647 |
|---|
| ELECTRICAL SYSTEM | 366 |
|---|
| ENGINE AND ENGINE COOLING | 297 |
|---|
| ENGINE | 159 |
|---|
| POWER TRAIN | 128 |
|---|
| UNKNOWN OR OTHER | 78 |
|---|
| FUEL SYSTEM, GASOLINE | 66 |
|---|
| STRUCTURE | 62 |
|---|
11038146
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Suggested fuel additive
11038143
Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
11036868
Date: 2026-08-06. Type: Other. Systems: UNKNOWN OR OTHER.
Permission to change Daily Order upgraded to RED Order
11036870
Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Differences between a leak and seepage
11036880
Date: 2026-08-03. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Clean and install an additional plastic "ring" to prevent ingress of dirt,hair. Foreign bodies into the clock spring.
11035772
Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.
11035762
Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Oil Consumption Measurement and Electronic Oil Consumption Measurement
11034613
Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Lubricating engine components before reassembly.
11034614
Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Instruction, how to lubicate engine before initial start.
11034621
Date: 2026-06-11. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
Inquiries