The Used Car Index

2014 Volkswagen Passat problems

NHTSA lists 594 complaints for the 2014 Volkswagen Passat, 19 of them mention a crash and 3 mention a fire. 11 complaints mention an injury, with 15 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as VOLKSWAGEN PASSAT.

At a glance

Complaints
594
With crash
19
With fire
3
With injury (complaints)
11
Injuries
15
Deaths
0
Recalls
10
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
662,185
Investigations
3
Open investigations
1
Manufacturer communications
1,567

Complaints per 100k sold: 614.595. Units sold: 96,649; sales year: 2014; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS35459.6%
ENGINE7713.0%
ELECTRICAL SYSTEM7412.5%
UNKNOWN OR OTHER599.9%
FUEL/PROPULSION SYSTEM477.9%
STEERING447.4%
POWER TRAIN376.2%
VEHICLE SPEED CONTROL132.2%
STRUCTURE122.0%
VISIBILITY/WIPER122.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY12
AIR BAGSFRONTAL9
VISIBILITYSUN/MOON ROOF ASSEMBLY3
ELECTRICAL SYSTEMHORN2
EQUIPMENTELECTRICAL2
ENGINE AND ENGINE COOLINGCOOLING SYSTEM1
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FUEL SYSTEM, GASOLINEDELIVERY1
POWER TRAINAUTOMATIC TRANSMISSION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
restraint or airbag31052.2%0.85
mechanical failure9415.8%0.80
electrical electronic538.9%0.78
loss of control437.2%0.87
fluid or fuel leak254.2%0.88
noise or comfort254.2%0.69
unclear213.5%0.94
visibility or lighting132.2%0.82
fire or overheating61.0%0.80
structural or corrosion40.7%0.66
Severities
LabelCountShare of taggedMean confidence
moderate31653.2%0.81
low23739.9%0.69
high244.0%0.90
none152.5%0.64
critical20.3%0.69

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 594 tagged complaints of 594 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

10 recalls.

24V834000

Date: 2024-10-30. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Dealers will replace the driver's side front air bag module, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69EG, 69GQ, and 69E6.

Do not drive: No. Park outside: No.

19V862000

Date: 2019-12-04. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temper (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5. (excerpt)

Do not drive: No. Park outside: No.

19V389000

Date: 2019-05-22. Systems: EXTERIOR LIGHTING.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

Do not drive: No. Park outside: No.

18V148000

Date: 2018-03-06. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Do not drive: No. Park outside: No.

17V309000

Date: 2017-05-11. Systems: ENGINE AND ENGINE COOLING, POWER TRAIN.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.

Consequence: If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.

Remedy: Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23W5.

Do not drive: No. Park outside: No.

16V171000

Date: 2016-03-24. Systems: ELECTRICAL SYSTEM.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2014 Passat vehicles equipped with TDI engines. Due to improperly assembled wire seals in a connector for an underbody sensor, water may enter and corrode the electrical connectors of the sensor, causing an electrical short.

Consequence: An electrical short can cause the electrical connectors of the sensor to overheat, increasing the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will inspect the connector, replacing it as necessary, free of charge. The recall began in September. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23T3.

Do not drive: No. Park outside: No.

16V078000

Date: 2016-02-10. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture. (excerpt)

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death. (excerpt)

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners m (excerpt)

Do not drive: No. Park outside: No.

15V483000

Date: 2015-08-04. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contam (excerpt)

Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury. (excerpt)

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen (excerpt)

Do not drive: No. Park outside: No.

15V028000

Date: 2015-01-23. Systems: FUEL SYSTEM, GASOLINE.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November (excerpt)

Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire. (excerpt)

Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that (excerpt)

Do not drive: No. Park outside: No.

14V182000

Date: 2014-04-15. Systems: POWER TRAIN.

Defect: Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.

Consequence: The leaking transmission fluid could contact a hot surface and result in a vehicle fire.

Remedy: Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.

Do not drive: No. Park outside: No.

Investigations

3 investigations; 1 open.

EA18003

Opened: 2018-04-18. Closed: Not listed.

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan,

Systems: AIR BAGS.

Linked campaign numbers: None listed.

RQ17009

Opened: 2017-11-13. Closed: 2018-05-04.

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan,

Systems: AIR BAGS.

Linked campaign numbers: None listed.

PE15010

Opened: 2015-03-24. Closed: 2015-09-28.

Air Bag Clockspring Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electric

Systems: AIR BAGS, ELECTRICAL SYSTEM.

Linked campaign numbers: 15V483000.

Manufacturer communications

1,567 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT614
ELECTRICAL SYSTEM316
ENGINE AND ENGINE COOLING266
ENGINE150
POWER TRAIN111
AIR BAGS83
UNKNOWN OR OTHER62
STRUCTURE51

11038146

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Suggested fuel additive

11038143

Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11036868

Date: 2026-08-06. Type: Other. Systems: UNKNOWN OR OTHER.

Permission to change Daily Order upgraded to RED Order

11036870

Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Differences between a leak and seepage

11036880

Date: 2026-08-03. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Clean and install an additional plastic "ring" to prevent ingress of dirt,hair. Foreign bodies into the clock spring.

11035772

Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.

11035762

Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Oil Consumption Measurement and Electronic Oil Consumption Measurement

11034613

Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Lubricating engine components before reassembly.

11034614

Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Instruction, how to lubicate engine before initial start.

11034621

Date: 2026-06-11. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

Inquiries

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PASSAT594

Same model, other years

All model years | All Volkswagen models

Other Volkswagen models, 2014

Sources

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