The Used Car Index

2023 Volkswagen Tiguan problems

NHTSA lists 68 complaints for the 2023 Volkswagen Tiguan, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as VOLKSWAGEN TIGUAN.

At a glance

Complaints
68
With crash
1
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
29,569
Investigations
0
Open investigations
0
Manufacturer communications
355

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE2435.3%
ELECTRICAL SYSTEM1217.6%
UNKNOWN OR OTHER1116.2%
FORWARD COLLISION AVOIDANCE913.2%
POWER TRAIN811.8%
FUEL/PROPULSION SYSTEM68.8%
SERVICE BRAKES45.9%
VEHICLE SPEED CONTROL45.9%
VISIBILITY/WIPER34.4%
AIR BAGS22.9%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING7
FORWARD COLLISION AVOIDANCEWARNINGS4
BACK OVER PREVENTIONWARNINGS2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1
EQUIPMENTELECTRICAL1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
LANE DEPARTUREBLIND SPOT DETECTION1
VISIBILITYWINDSHIELD1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic2130.9%0.86
mechanical failure1522.1%0.72
loss of control1116.2%0.77
fluid or fuel leak1014.7%0.71
visibility or lighting57.4%0.82
restraint or airbag34.4%0.81
noise or comfort22.9%0.94
structural or corrosion11.5%0.48
Severities
LabelCountShare of taggedMean confidence
moderate4566.2%0.86
low1826.5%0.69
high57.4%0.86

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 68 tagged complaints of 68 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

25V082000

Date: 2025-02-12. Systems: BACK OVER PREVENTION.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." (excerpt)

Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for t (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

355 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER97
ELECTRICAL SYSTEM76
ENGINE AND ENGINE COOLING68
EQUIPMENT46
ENGINE43
SEAT BELTS29
SEATS24
VISIBILITY18

11038145

Date: 2026-09-17. Type: Other. Systems: LANE DEPARTURE.

Heat Sensative Trouble Shooting Explanation.

11038146

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Suggested fuel additive

11038144

Date: 2026-09-10. Type: Other. Systems: UNKNOWN OR OTHER.

Remove Key FOB battery for 20 seconds to restore proper operation.

11038143

Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11038142

Date: 2026-09-07. Type: Over The Air. Systems: UNKNOWN OR OTHER.

This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates.

11038140

Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates.

11038141

Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates.

11036877

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Brake rotor resurfacing

11036878

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Repair or Replace Information

11036879

Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Steering wheel sensor mat (hands on detection) and software deviation in the steering wheel detection control module -1158-.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TIGUAN68

Same model, other years

All model years | All Volkswagen models

Other Volkswagen models, 2023

Sources

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