The Used Car Index

2023 Volkswagen Jetta problems

NHTSA lists 43 complaints for the 2023 Volkswagen Jetta, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as VOLKSWAGEN JETTA.

At a glance

Complaints
43
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
348

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE1125.6%
SERVICE BRAKES1023.3%
UNKNOWN OR OTHER1023.3%
ELECTRICAL SYSTEM920.9%
FORWARD COLLISION AVOIDANCE511.6%
FUEL/PROPULSION SYSTEM37.0%
VEHICLE SPEED CONTROL37.0%
LANE DEPARTURE24.7%
POWER TRAIN24.7%
AIR BAGS12.3%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
FORWARD COLLISION AVOIDANCEWARNINGS2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
ELECTRICAL SYSTEMADAS1
LANE DEPARTUREASSIST1
LANE DEPARTUREWARNING1
SERVICE BRAKES, HYDRAULICFOUNDATION COMPONENTS1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1739.5%0.88
mechanical failure1227.9%0.83
fluid or fuel leak511.6%0.86
loss of control49.3%0.76
noise or comfort24.7%0.96
fire or overheating12.3%0.79
restraint or airbag12.3%1.00
visibility or lighting12.3%0.97
Severities
LabelCountShare of taggedMean confidence
moderate2660.5%0.79
low1637.2%0.77
high12.3%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 43 tagged complaints of 43 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

348 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM78
UNKNOWN OR OTHER75
ENGINE AND ENGINE COOLING67
ENGINE55
EQUIPMENT47
SEAT BELTS29
SEATS20
POWER TRAIN18

11038147

Date: 2026-09-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Update ECM Control Module Programming

11038145

Date: 2026-09-17. Type: Other. Systems: LANE DEPARTURE.

Heat Sensative Trouble Shooting Explanation.

11038146

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Suggested fuel additive

11038144

Date: 2026-09-10. Type: Other. Systems: UNKNOWN OR OTHER.

Remove Key FOB battery for 20 seconds to restore proper operation.

11038143

Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11038142

Date: 2026-09-07. Type: Over The Air. Systems: UNKNOWN OR OTHER.

This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates.

11038140

Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates.

11038141

Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates.

11036877

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Brake rotor resurfacing

11036878

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Repair or Replace Information

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
JETTA43

Same model, other years

All model years | All Volkswagen models

Other Volkswagen models, 2023

Sources

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