NHTSA lists 11 complaints for the 2020 Volvo S60, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as VOLVO S60.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| loss of control | 4 | 36.4% | 0.76 |
|---|
| electrical electronic | 2 | 18.2% | 0.87 |
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| noise or comfort | 2 | 18.2% | 0.99 |
|---|
| fluid or fuel leak | 1 | 9.1% | 0.70 |
|---|
| mechanical failure | 1 | 9.1% | 1.00 |
|---|
| unclear | 1 | 9.1% | 1.00 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| low | 4 | 36.4% | 0.61 |
|---|
| moderate | 4 | 36.4% | 0.78 |
|---|
| high | 2 | 18.2% | 0.80 |
|---|
| none | 1 | 9.1% | 0.99 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 11 tagged complaints of 11 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-03-24. Systems: ELECTRICAL SYSTEM.
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked. (excerpt)
Consequence: A short circuit in a high-voltage battery increases the risk of a fire. (excerpt)
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1 (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-11-21. Systems: AIR BAGS.
Defect: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
Consequence: An air bag that does not deploy properly in a crash increases the risk of injury.
Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
Do not drive: No. Park outside: No.
Date: 2021-06-02. Systems: ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE.
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Do not drive: No. Park outside: No.
Date: 2020-03-12. Systems: FORWARD COLLISION AVOIDANCE.
Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Do not drive: No. Park outside: No.
Manufacturer communications
226 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 71 |
|---|
| EQUIPMENT | 61 |
|---|
| UNKNOWN OR OTHER | 31 |
|---|
| VISIBILITY | 16 |
|---|
| ENGINE AND ENGINE COOLING | 14 |
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| ENGINE | 13 |
|---|
| EXTERIOR LIGHTING | 13 |
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| EQUIPMENT ADAPTIVE/MOBILITY | 9 |
|---|
11036257
Date: 2026-07-28. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a TJ - Text plus 1 PDF attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, If the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. Instead, use the spare part kit part number 32476677 to replac
11033746
Date: 2026-05-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
11033732
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
11033734
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
11032678
Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
11032671
Date: 2026-04-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" sec
11031109
Date: 2026-03-21. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
11031105
Date: 2026-03-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ - Text only no attachments - If customer experiences an incorrect ambient temperature reading in DIM (Driver Information Module) or reduced A/C performance, follow the advice under Service. Please refer to the wiring diagram in VIDA to locate the relevant circuit for the ambient tempera
11031095
Date: 2026-03-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according
11028386
Date: 2026-01-13. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.