NHTSA lists 12 complaints for the 2020 Volvo XC40, 1 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as VOLVO XC40.
At a glance
Complaints
12
With crash
1
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
121,605
Investigations
0
Open investigations
0
Manufacturer communications
175
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
4
33.3%
ENGINE
3
25.0%
POWER TRAIN
3
25.0%
SERVICE BRAKES
3
25.0%
FORWARD COLLISION AVOIDANCE
2
16.7%
AIR BAGS
1
8.3%
BACK OVER PREVENTION
1
8.3%
EXTERIOR LIGHTING
1
8.3%
LANE DEPARTURE
1
8.3%
SEAT BELTS
1
8.3%
Top subsystems
System
Subsystem
Complaints
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
2
BACK OVER PREVENTION
SENSING SYSTEM
1
ELECTRICAL SYSTEM
SOFTWARE
1
FORWARD COLLISION AVOIDANCE
WARNINGS
1
LANE DEPARTURE
ASSIST
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
175 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
54
ELECTRICAL SYSTEM
48
UNKNOWN OR OTHER
21
STRUCTURE
14
VISIBILITY
10
EXTERIOR LIGHTING
9
SUSPENSION
9
ENGINE AND ENGINE COOLING
8
11033746
Date: 2026-05-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
11033732
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
11033734
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
11032678
Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
11032671
Date: 2026-04-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" sec
11031109
Date: 2026-03-21. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
11028385
Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
11027189
Date: 2025-12-20. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
11027176
Date: 2025-12-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
11027173
Date: 2025-12-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal. Vehicle type and platform identification.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.