The Used Car Index

2017 Volvo XC90 problems

NHTSA lists 79 complaints for the 2017 Volvo XC90, 3 of them mention a crash and 8 mention a fire. 4 complaints mention an injury, with 11 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as VOLVO XC90.

At a glance

Complaints
79
With crash
3
With fire
8
With injury (complaints)
4
Injuries
11
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
74,027
Investigations
1
Open investigations
0
Manufacturer communications
698

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE2430.4%
UNKNOWN OR OTHER2430.4%
ELECTRICAL SYSTEM1924.1%
SERVICE BRAKES78.9%
STRUCTURE78.9%
FUEL/PROPULSION SYSTEM56.3%
LATCHES/LOCKS/LINKAGES56.3%
POWER TRAIN56.3%
VEHICLE SPEED CONTROL56.3%
FORWARD COLLISION AVOIDANCE45.1%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY6
LATCHES/LOCKS/LINKAGESDOORS4
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
BACK OVER PREVENTIONSENSING SYSTEM1
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
EXTERIOR LIGHTINGTURN SIGNAL1
FORWARD COLLISION AVOIDANCEWARNINGS1
LANE DEPARTUREASSIST1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic2126.6%0.89
mechanical failure1620.3%0.80
loss of control1316.5%0.74
fluid or fuel leak1012.7%0.80
fire or overheating810.1%0.97
noise or comfort45.1%0.86
restraint or airbag33.8%0.95
structural or corrosion33.8%0.80
visibility or lighting11.3%0.46
Severities
LabelCountShare of taggedMean confidence
moderate4962.0%0.86
low1721.5%0.68
high911.4%0.95
critical45.1%0.91

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 79 tagged complaints of 79 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

7 recalls.

23V827000

Date: 2023-12-07. Systems: SEAT BELTS.

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

Consequence: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.

Remedy: Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.

Do not drive: No. Park outside: No.

21V273000

Date: 2021-04-21. Systems: ELECTRICAL SYSTEM.

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.

Consequence: The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.

Remedy: Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.

Do not drive: No. Park outside: No.

18V800000

Date: 2018-11-13. Systems: ELECTRICAL SYSTEM.

Defect: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event (excerpt)

Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury. (excerpt)

Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917. (excerpt)

Do not drive: No. Park outside: No.

17V370000

Date: 2017-06-08. Systems: SEAT BELTS.

Defect: Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90 vehicles. The Micro Gas Generator (MGG), a subcomponent part used within the right hand side seat belt retractor for the third row seats, may detach after the seatbelt retractor pretensioner is deployed.

Consequence: Although, the seat belt will operate as intended in the event of a crash, if the MGG detaches, it may be a projectile within the vehicle cabin, increasing the risk of injury.

Remedy: Volvo will notify owners, and dealers will replace the third row passenger's side seatbelt retractor, free of charge. The recall began August 4, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89716.

Do not drive: No. Park outside: No.

17V104000

Date: 2017-02-16. Systems: AIR BAGS.

Defect: Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90, S90, and V90 Cross Country vehicles. The bolts that secure the Inflatable Curtain (IC) air bags in place may break, possibly resulting in the IC air bag deploying improperly in the event of a crash. As, such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigati (excerpt)

Consequence: If the IC air bags do not deploy properly in the event of a crash, the vehicle occupants have an increased risk of injury. (excerpt)

Remedy: Volvo will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall is expected to begin April 1, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89714. (excerpt)

Do not drive: No. Park outside: No.

16V798000

Date: 2016-11-02. Systems: SEAT BELTS.

Defect: Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to co (excerpt)

Consequence: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash. (excerpt)

Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708. (excerpt)

Do not drive: No. Park outside: No.

16V690000

Date: 2016-09-26. Systems: AIR BAGS, EQUIPMENT.

Defect: Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.

Consequence: Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.

Remedy: Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

Manufacturer communications

698 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT295
ELECTRICAL SYSTEM212
EQUIPMENT ADAPTIVE/MOBILITY62
STRUCTURE43
UNKNOWN OR OTHER33
SUSPENSION31
ENGINE AND ENGINE COOLING25
SEATS25

11033746

Date: 2026-05-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

11033732

Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

11033734

Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

11033729

Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This is a Technical Journal: Panoramic sunroof, sealing strip has a gap

11032678

Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

11032671

Date: 2026-04-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" sec

11031109

Date: 2026-03-21. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

11031095

Date: 2026-03-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according

11028386

Date: 2026-01-13. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.

11028385

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XC9079

Same model, other years

All model years | All Volvo models

Other Volvo models, 2017

Sources

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