NHTSA lists 16 complaints for the 2017 Volvo XC60, 2 of them mention a crash and 1 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as VOLVO XC60.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 5 | 31.3% | 0.77 |
|---|
| loss of control | 5 | 31.3% | 0.84 |
|---|
| mechanical failure | 2 | 12.5% | 0.79 |
|---|
| fire or overheating | 1 | 6.3% | 1.00 |
|---|
| restraint or airbag | 1 | 6.3% | 0.60 |
|---|
| structural or corrosion | 1 | 6.3% | 0.62 |
|---|
| unclear | 1 | 6.3% | 0.98 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 12 | 75.0% | 0.80 |
|---|
| high | 2 | 12.5% | 0.96 |
|---|
| critical | 1 | 6.3% | 0.54 |
|---|
| low | 1 | 6.3% | 0.79 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 16 tagged complaints of 16 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2018-11-13. Systems: ELECTRICAL SYSTEM.
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event (excerpt)
Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury. (excerpt)
Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-03-01. Systems: AIR BAGS.
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Cr (excerpt)
Consequence: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury. (excerpt)
Remedy: Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918. (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-12-21. Systems: AIR BAGS.
Defect: Volvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the re (excerpt)
Consequence: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury. (excerpt)
Remedy: Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin on February 13, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-11-02. Systems: SEAT BELTS.
Defect: Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to co (excerpt)
Consequence: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash. (excerpt)
Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
291 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 152 |
|---|
| ELECTRICAL SYSTEM | 97 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 29 |
|---|
| ENGINE AND ENGINE COOLING | 18 |
|---|
| WHEELS | 18 |
|---|
| UNKNOWN OR OTHER | 15 |
|---|
| AIR BAGS | 9 |
|---|
| STRUCTURE | 9 |
|---|
11032678
Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
11032671
Date: 2026-04-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" sec
11027178
Date: 2025-12-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ text, only no attachments - If the Real Time Traffic Information (RTTI) does not work in Sensus Connect vehicle, follow advice under "Service". This Technical Journal is only valid for vehicles with VDN: VI07 TRAFFIC INFORMATION RTTI + TMC P
11027173
Date: 2025-12-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal. Vehicle type and platform identification.
11021929
Date: 2025-07-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
11020437
Date: 2025-04-10. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: a ?Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. a ?Connect to the vehicle over a wired connection using a
11016002
Date: 2025-02-21. Type: Service Campaign. Systems: UNKNOWN OR OTHER.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibil
11015994
Date: 2025-02-13. Type: Service Campaign. Systems: UNKNOWN OR OTHER.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibil
11014112
Date: 2025-01-16. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: a ?Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. a ?Connect to the vehicle over a wired connection using a
11014113
Date: 2025-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory