No complaints are listed for the 2011 Western Star 4700. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as WESTERN STAR 4700.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2017-12-15. Systems: EQUIPMENT.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force ma (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-11-27. Systems: EXTERIOR LIGHTING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Do not drive: No. Park outside: No.
Date: 2012-08-16. Systems: EQUIPMENT.
Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separa (excerpt)
Consequence: Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712. (excerpt)
Do not drive: No. Park outside: No.
Investigations
2 investigations; 0 open.
AQ18002
Opened: 2018-04-23. Closed: 2024-07-11.
Daimler Trucks North America Recalls
On April 23, 2018, the National Highway Trai? c Safety Administration (a NHTSAa ) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls i? led by Daimler Trucks North America, LLC (a DTNAa ). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communicatio
Systems: EXTERIOR LIGHTING, STEERING.
Linked campaign numbers: None listed.
PE12018
Opened: 2012-06-25. Closed: 2012-09-20.
Air Brake Reservoir Bracket Fracture
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.This could result in a loss of air pressure necessary for proper service brake application and a potential road hazard if the rese
Systems: SERVICE BRAKES, AIR.
Linked campaign numbers: 12V405000.
Manufacturer communications
571 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 187 |
|---|
| ENGINE AND ENGINE COOLING | 144 |
|---|
| ELECTRICAL SYSTEM | 66 |
|---|
| FUEL SYSTEM, GASOLINE | 61 |
|---|
| ENGINE | 59 |
|---|
| FUEL SYSTEM, DIESEL | 49 |
|---|
| POWER TRAIN | 33 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 24 |
|---|
10214907
Date: 2022-06-27. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
Updated Western Star Service Bulletin for HVAC Actuator Replacement
10213225
Date: 2022-05-10. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
Western Star Service Bulletin for HVAC Actuator Replacement. The wiring harness of the actuator of the fresh air recirculation door on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
10205885
Date: 2021-12-09. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
HVAC Actuator Wiring Harness. Revision History: Service kit part number changed from RDH RD5 17147 0 to WWS RD-3-9069-0 on 12/9/21. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected
10202728
Date: 2021-10-18. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.
10201680
Date: 2021-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY.
Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
10198595
Date: 2021-06-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.
10190549
Date: 2021-04-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
10189335
Date: 2021-03-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats. This bulletin replaces the version dated February 12, 2021. Information about parts notes in the Paragon system have been added and the trimming instructions are revised. Universal floor mat designs fit multiple cab confi
10187602
Date: 2021-02-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Western Star Parts Technical Bulletin for Universal Design Floor Mats. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor mat as a guide for optimal results. The new m
10184788
Date: 2020-12-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is re