No complaints are listed for the 2023 Western Star 4700. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as WESTERN STAR 4700.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-11-04. Systems: SUSPENSION.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
Do not drive: No. Park outside: No.
Date: 2023-04-04. Systems: STEERING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the stee (excerpt)
Consequence: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash. (excerpt)
Remedy: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970. (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-09-28. Systems: STEERING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
Do not drive: No. Park outside: No.
Date: 2022-07-29. Systems: ENGINE AND ENGINE COOLING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.
Consequence: Unexpected engine shut down can increase the risk of a crash.
Remedy: Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.
Do not drive: No. Park outside: No.
Manufacturer communications
24 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE | 13 |
|---|
| EQUIPMENT | 4 |
|---|
| UNKNOWN OR OTHER | 3 |
|---|
| POWER TRAIN | 2 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
| ENGINE AND ENGINE COOLING | 1 |
|---|
| SUSPENSION | 1 |
|---|
11024958
Date: 2025-10-16. Type: Other. Systems: ENGINE.
CX Advocate for ConMet Oil Pan Insert Additional Issues
11016309
Date: 2025-03-20. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11014818
Date: 2025-02-20. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11013204
Date: 2025-01-16. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11010177
Date: 2024-10-17. Type: Other. Systems: ENGINE.
CX Advocate for overview of the remanufacturing process.
11010132
Date: 2024-10-01. Type: Other. Systems: UNKNOWN OR OTHER.
Important Campaign Information letter for SF679 a Revised Bulletin.
11010137
Date: 2024-10-01. Type: Service Campaign. Systems: UNKNOWN OR OTHER.
Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation.
11010159
Date: 2024-10-01. Type: Service Campaign. Systems: UNKNOWN OR OTHER.
Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation.
11007517
Date: 2024-08-15. Type: Other. Systems: ENGINE.
CX Advocate for ConMet Oil Pan Insert Additional Failures
11006524
Date: 2024-07-18. Type: Other. Systems: ENGINE.
CX Advocate for overview of the remanufacturing process.