The Used Car Index

2019 Western Star 4700 problems

No complaints are listed for the 2019 Western Star 4700. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as WESTERN STAR 4700.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
14
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
9,662
Investigations
0
Open investigations
0
Manufacturer communications
301

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

14 recalls. Showing the latest 10 of 14.

21V896000

Date: 2021-11-17. Systems: TIRES.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to com (excerpt)

Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash. (excerpt)

Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908. (excerpt)

Do not drive: No. Park outside: No.

21V882000

Date: 2021-11-12. Systems: ELECTRICAL SYSTEM.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.

Consequence: An electrical arc can increase the risk of a fire.

Remedy: Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.

Do not drive: No. Park outside: No.

21V326000

Date: 2021-05-07. Systems: FUEL SYSTEM, DIESEL.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-886.

Do not drive: No. Park outside: No.

21V206000

Date: 2021-03-24. Systems: ELECTRICAL SYSTEM.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt.

Consequence: Damage to the ground harness may cause an engine stall, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the ground harness, free of charge. The recall is expected to begin May 22, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-880.

Do not drive: No. Park outside: No.

20V642000

Date: 2020-10-16. Systems: POWER TRAIN.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.

Consequence: Unintended vehicle movement van increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-865.

Do not drive: No. Park outside: No.

20V281000

Date: 2020-05-18. Systems: ELECTRICAL SYSTEM.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.

Consequence: An engine stall may increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.

Do not drive: No. Park outside: No.

20V127000

Date: 2020-03-03. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.

Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.

Do not drive: No. Park outside: No.

19V171000

Date: 2019-03-05. Systems: ELECTRICAL SYSTEM.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Western Star 4700 and 4900 trucks. The vehicles are accumulating distance in kilometers, but the odometer display is labeled as being miles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence: The odometer failing to register the correct distance travelled could cause driver confusion, as well as possible incorrect assumptions about driver speed. An incorrect speed assumption may increase the risk of crash.

Remedy: DTNA will notify owners, and dealers will replace the speedometer, free of charge. The recall began April 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-812.

Do not drive: No. Park outside: No.

18V913000

Date: 2018-12-19. Systems: STEERING, SUSPENSION.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

Do not drive: No. Park outside: No.

18V903000

Date: 2018-12-19. Systems: POWER TRAIN.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Consequence: Unintended vehicle movement can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-803.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

301 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT105
ENGINE AND ENGINE COOLING64
ELECTRICAL SYSTEM50
POWER TRAIN30
ENGINE27
EQUIPMENT ADAPTIVE/MOBILITY25
FUEL SYSTEM, GASOLINE21
VISIBILITY17

11034507

Date: 2026-06-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals

11017553

Date: 2025-04-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Service Solution for DT12 Oil Plug Ports

11016309

Date: 2025-03-20. Type: Other. Systems: ENGINE.

CX Advocate for NOx conversion low faults

11014818

Date: 2025-02-20. Type: Other. Systems: ENGINE.

CX Advocate for NOx conversion low faults

11014819

Date: 2025-02-20. Type: Other. Systems: ENGINE.

CX Advocate for turbo oil drain cracking

11013196

Date: 2025-01-16. Type: Other. Systems: ENGINE.

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.

11013199

Date: 2025-01-16. Type: Other. Systems: ENGINE.

CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.

11013204

Date: 2025-01-16. Type: Other. Systems: ENGINE.

CX Advocate for NOx conversion low faults

11013206

Date: 2025-01-16. Type: Other. Systems: ENGINE.

CX Advocate for turbo oil drain cracking

11013219

Date: 2025-01-14. Type: Other. Systems: STEERING.

Service Solution for Power Steering Reservoir Fill Cap Venting

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
47000

Same model, other years

All model years | All Western Star models

Other Western Star models, 2019

Sources

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