The Used Car Index

2014 Western Star 6900 problems

No complaints are listed for the 2014 Western Star 6900. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as WESTERN STAR 6900.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
438,255
Investigations
1
Open investigations
0
Manufacturer communications
341

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

4 recalls.

17V810000

Date: 2017-12-15. Systems: EQUIPMENT.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force ma (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)

Do not drive: No. Park outside: No.

17V761000

Date: 2017-11-27. Systems: EXTERIOR LIGHTING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

Do not drive: No. Park outside: No.

15V182000

Date: 2015-03-27. Systems: EQUIPMENT.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Western Star 4700, 4900, 5700, and 6900 trucks manufactured from July 23, 2013, through December 4, 2014, and equipped with certain Kidde disposable handheld fire extinguishers. These fire extinguishers may not fully discharge as designed when the lever is repeatedly pressed and released. (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury to the truck occupants. (excerpt)

Remedy: DTNA will notify owners, and Kidde will provide a replacement extinguisher when contacted directly or affected owners may go to an authorized DTNA repair facility to order a replacement fire extinguisher, free of charge. The recall began on May 26, 2015. Affected owners may contact Kidde directly toll free at (855) 283-7991 from 8 a.m. to 5 p.m. ET Monday through Friday or owners may contact DTN (excerpt)

Do not drive: No. Park outside: No.

13V604000

Date: 2013-11-29. Systems: SEAT BELTS.

Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, M2 Business Class, and Western Star 4700, 4900, and 6900 vehicles manufactured August 5, 2013, through November 15, 2013; and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially en (excerpt)

Consequence: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency. (excerpt)

Remedy: DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall is expected to begin by January 26, 2014. Owners may contact Daimler at 1-800-385-4357. DTNA's number for this campaign is FL-654. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

AQ18002

Opened: 2018-04-23. Closed: 2024-07-11.

Daimler Trucks North America Recalls

On April 23, 2018, the National Highway Trai? c Safety Administration (a NHTSAa ) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls i? led by Daimler Trucks North America, LLC (a DTNAa ). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communicatio

Systems: EXTERIOR LIGHTING, STEERING.

Linked campaign numbers: None listed.

Manufacturer communications

341 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT128
ENGINE AND ENGINE COOLING77
ELECTRICAL SYSTEM41
ENGINE36
POWER TRAIN24
FUEL SYSTEM, GASOLINE19
FUEL SYSTEM, DIESEL17
FUEL SYSTEM, OTHER13

11033086

Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical Service Bulletin for StarNet Manuals Moving to Technical Literature

11007487

Date: 2024-08-15. Type: Other. Systems: ENGINE.

Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended. Field Service Campaign D23M3 - GHG17 DETROITTM DD16A? Vibration Damper Replacement has been extended for an additional 6 months.

10214907

Date: 2022-06-27. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

Updated Western Star Service Bulletin for HVAC Actuator Replacement

10208391

Date: 2022-02-15. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Western Star Service Bulletin for DEF Connector Reinforcement Caps

10202728

Date: 2021-10-18. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.

10198595

Date: 2021-06-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.

10190551

Date: 2021-04-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.

10190549

Date: 2021-04-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.

10189335

Date: 2021-03-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats. This bulletin replaces the version dated February 12, 2021. Information about parts notes in the Paragon system have been added and the trimming instructions are revised. Universal floor mat designs fit multiple cab confi

10184788

Date: 2020-12-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is re

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
69000

Same model, other years

All model years | All Western Star models

Other Western Star models, 2014

Sources

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