The Used Car Index

2023 Western Star 6900 problems

No complaints are listed for the 2023 Western Star 6900. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as WESTERN STAR 6900.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
149
Investigations
0
Open investigations
0
Manufacturer communications
23

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

24V013000

Date: 2024-01-10. Systems: PARKING BRAKE.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 4900 and Western Star 6900 vehicles. A defect in the inversion valve may delay park brake engagement, which could allow the vehicle to move unintentionally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Consequence: Unintentional vehicle movement can increase the risk of a crash or injury.

Remedy: DTNA will inspect and replace the inversion valves, as necessary free of charge. Owner notification letters were mailed February 27, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL992.

Do not drive: No. Park outside: No.

22V722000

Date: 2022-09-28. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.

Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.

Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

23 manufacturer communications.

Communications by system
SystemCount
ENGINE9
UNKNOWN OR OTHER7
EQUIPMENT3
ENGINE AND ENGINE COOLING1
FUEL/PROPULSION SYSTEM1
POWER TRAIN1
STEERING1

11034507

Date: 2026-06-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals

11024958

Date: 2025-10-16. Type: Other. Systems: ENGINE.

CX Advocate for ConMet Oil Pan Insert Additional Issues

11020274

Date: 2025-06-19. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Parts Bulletin for Tie Rod Assembly Part Breakdown

11011076

Date: 2024-11-11. Type: Warranty Program/Extension. Systems: ENGINE.

Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates

11010170

Date: 2024-10-17. Type: Other. Systems: UNKNOWN OR OTHER.

CX Advocate for eCascadia incorrect VIN (SF692)

11010132

Date: 2024-10-01. Type: Other. Systems: UNKNOWN OR OTHER.

Important Campaign Information letter for SF679 a Revised Bulletin.

11010137

Date: 2024-10-01. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation.

11010143

Date: 2024-10-01. Type: Other. Systems: ENGINE.

Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines

11010159

Date: 2024-10-01. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation.

11008508

Date: 2024-09-16. Type: Other. Systems: ENGINE.

Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
69000

Same model, other years

All model years | All Western Star models

Other Western Star models, 2023

Sources

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