The Used Car Index

2002 Western Star 6900 problems

No complaints are listed for the 2002 Western Star 6900. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as WESTERN STAR 6900.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
24,860
Investigations
1
Open investigations
0
Manufacturer communications
100

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

17V810000

Date: 2017-12-15. Systems: EQUIPMENT.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force ma (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)

Do not drive: No. Park outside: No.

05V453000

Date: 2005-10-05. Systems: FUEL SYSTEM, GASOLINE.

Defect: ON CERTAIN TRUCKS FITTED WITH OPTIONAL IN-CAB BATTERIES, THE DUAL SUCTION/RETURN LINES MAY CONTACT THE CAB POWER HARNESS RESULTING IN CHAFING THROUGH.

Consequence: THIS COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REROUTE AND SECURE THE FUEL LINES. THE RECALL BEGAN ON JANUARY 26, 2006. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

AQ18002

Opened: 2018-04-23. Closed: 2024-07-11.

Daimler Trucks North America Recalls

On April 23, 2018, the National Highway Trai? c Safety Administration (a NHTSAa ) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls i? led by Daimler Trucks North America, LLC (a DTNAa ). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communicatio

Systems: EXTERIOR LIGHTING, STEERING.

Linked campaign numbers: None listed.

Manufacturer communications

100 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT44
ELECTRICAL SYSTEM13
ENGINE AND ENGINE COOLING11
FUEL SYSTEM, GASOLINE9
ENGINE7
POWER TRAIN7
FUEL SYSTEM, OTHER4
SUSPENSION3

10184788

Date: 2020-12-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is re

10170603

Date: 2020-01-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT ADAPTIVE/MOBILITY.

Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).

10163575

Date: 2019-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.

10158111

Date: 2018-11-19. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Service Bulletin Vibration and Harsh Ride Troubleshooting

10151512

Date: 2018-07-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Operating Hours for the Customer Assistance Center

10146306

Date: 2018-05-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the form, then select "Review."

10128715

Date: 2017-12-01. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

17TL25 TruckCam? Alignment System

10158025

Date: 2017-06-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Technical Publications Ordering

10195575

Date: 2017-05-12. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.

Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...

10140649

Date: 2017-04-17. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.

Magnetized Fill Neck for Six-Gallon DEF Tanks

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
69000

Same model, other years

All model years | All Western Star models

Other Western Star models, 2002

Sources

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