No complaints are listed for the 2017 Western Star 6900. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as WESTERN STAR 6900.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2021-11-12. Systems: ELECTRICAL SYSTEM.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Consequence: An electrical arc can increase the risk of a fire.
Remedy: Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.
Do not drive: No. Park outside: No.
Date: 2018-03-26. Systems: ELECTRICAL SYSTEM.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
Consequence: An electrical arc can increase the risk of a fire.
Remedy: DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.
Do not drive: No. Park outside: No.
Date: 2017-12-15. Systems: EQUIPMENT.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force ma (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-11-27. Systems: EXTERIOR LIGHTING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Do not drive: No. Park outside: No.
Date: 2017-07-19. Systems: FUEL SYSTEM, DIESEL.
Defect: Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner 122SD trucks, Western Star 4900 and 6900 trucks, and Freightliner Custom Chassis XCM and XCP chassis equipped with Cummins ISX15 engines. The affected engines have a fuel pump whose drive gear may slip on its drive shaft, resulting in a loss of fuel pump function.
Consequence: Failure of the fuel pump will result in a sudden engine stall with no warning, and with no ability to restart, increasing the risk of a crash.
Remedy: Cummins will send notices to the owners of the affected vehicles and Cummins dealers will replace the fuel pumps, free of charge. The recall began on September 11, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL744.
Do not drive: No. Park outside: No.
Manufacturer communications
427 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 152 |
|---|
| ENGINE AND ENGINE COOLING | 117 |
|---|
| ELECTRICAL SYSTEM | 59 |
|---|
| ENGINE | 49 |
|---|
| POWER TRAIN | 34 |
|---|
| FUEL SYSTEM, GASOLINE | 22 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 17 |
|---|
| FUEL SYSTEM, DIESEL | 17 |
|---|
11033086
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical Service Bulletin for StarNet Manuals Moving to Technical Literature
11013196
Date: 2025-01-16. Type: Other. Systems: ENGINE.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
11011082
Date: 2024-11-21. Type: Other. Systems: ENGINE.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
11011076
Date: 2024-11-11. Type: Warranty Program/Extension. Systems: ENGINE.
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
11010186
Date: 2024-10-17. Type: Other. Systems: ENGINE.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
11010143
Date: 2024-10-01. Type: Other. Systems: ENGINE.
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
11008508
Date: 2024-09-16. Type: Other. Systems: ENGINE.
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
11007487
Date: 2024-08-15. Type: Other. Systems: ENGINE.
Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended. Field Service Campaign D23M3 - GHG17 DETROITTM DD16A? Vibration Damper Replacement has been extended for an additional 6 months.
11000984
Date: 2024-05-08. Type: Other. Systems: ENGINE.
Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
10214907
Date: 2022-06-27. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
Updated Western Star Service Bulletin for HVAC Actuator Replacement