Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi A5 Cabriolet and S5 Cabriolet vehicles. A component within the front, rear, and rear center seat belt retractor pretensioners may detach after the seatbelt retractor pretensioner is deployed in the event of a crash.
Consequence: Although, the seat belt will operate as intended in the event of a crash, the pretensioner component may be a projectile within the vehicle cabin, increasing the risk of injury.
Remedy: Audi will notify owners, and dealers will replace the safety belt retractors/pretensioners, free of charge. The recall began on June 28,2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for the recall is 69O8.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
495 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
133
ELECTRICAL SYSTEM
97
UNKNOWN OR OTHER
62
STRUCTURE
37
ENGINE AND ENGINE COOLING
32
SERVICE BRAKES
32
STEERING
24
ENGINE
23
11038027
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information for reporting safety related information to the manufacturer.
11038130
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
11038024
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
This bulletin provides service information regarding exterior glass cleaning.
11038042
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
This bulletin provides information about vibrations and rotational steering vibrations.
11038056
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This bulletin provides information about billing for a broken sunroof glass panel.
11038025
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information when the license plate mounting bracket threded inserts are stripped.
11038026
Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides infomraiton abou the Audi frequency analysis application, which is available in the App Store for Android and Apple phones.
11038033
Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.
11036917
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information when the horn sound quality is poor.
11036911
Date: 2026-08-21. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
This bulletin provides information for all models regarding brake sounds.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.