The Used Car Index

2017 Audi Q7 problems

NHTSA lists 319 complaints for the 2017 Audi Q7, 7 of them mention a crash and 3 mention a fire. 7 complaints mention an injury, with 10 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as AUDI Q7.

At a glance

Complaints
319
With crash
7
With fire
3
With injury (complaints)
7
Injuries
10
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
79,895
Investigations
0
Open investigations
0
Manufacturer communications
1,245

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EXTERIOR LIGHTING13341.7%
ENGINE6018.8%
ELECTRICAL SYSTEM5316.6%
SUSPENSION3210.0%
UNKNOWN OR OTHER309.4%
STEERING196.0%
FUEL/PROPULSION SYSTEM175.3%
POWER TRAIN103.1%
SERVICE BRAKES92.8%
WHEELS72.2%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY6
FORWARD COLLISION AVOIDANCEWARNINGS2
LATCHES/LOCKS/LINKAGESDOORS2
BACK OVER PREVENTIONWARNINGS1
ENGINE AND ENGINE COOLINGCOOLING SYSTEM1
EXTERIOR LIGHTINGTURN SIGNAL1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
LANE DEPARTUREBLIND SPOT DETECTION1
POWER TRAINDRIVELINE1
SEAT BELTSFRONT1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
visibility or lighting12037.6%0.91
mechanical failure8927.9%0.86
electrical electronic3711.6%0.77
fluid or fuel leak226.9%0.84
loss of control196.0%0.79
noise or comfort113.4%0.92
restraint or airbag72.2%0.97
unclear72.2%0.81
fire or overheating61.9%0.80
structural or corrosion10.3%0.40
Severities
LabelCountShare of taggedMean confidence
low17554.9%0.77
moderate12940.4%0.81
high134.1%0.87
critical10.3%0.51
none10.3%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 319 tagged complaints of 319 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

7 recalls.

20V149000

Date: 2020-03-16. Systems: STEERING.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Consequence: A sudden loss of loss of steering control may increase the risk of a crash.

Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

Do not drive: No. Park outside: No.

19V035000

Date: 2019-01-16. Systems: FUEL SYSTEM, GASOLINE.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

Consequence: A fuel leak in the presence of an ignition source can increase risk of a fire.

Remedy: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

Do not drive: No. Park outside: No.

16V955000

Date: 2016-12-29. Systems: AIR BAGS, SEAT BELTS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat bel (excerpt)

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury. (excerpt)

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. (excerpt)

Do not drive: No. Park outside: No.

16V648000

Date: 2016-09-08. Systems: STEERING.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.

Consequence: With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.

Remedy: Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.

Do not drive: No. Park outside: No.

16V642000

Date: 2016-09-06. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, thes (excerpt)

Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash. (excerpt)

Remedy: Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB. (excerpt)

Do not drive: No. Park outside: No.

16V641000

Date: 2016-09-06. Systems: SEATS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Consequence: If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.

Remedy: Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.

Do not drive: No. Park outside: No.

16V519000

Date: 2016-07-08. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, (excerpt)

Consequence: Air bags that deploy with excessive force may increase the risk of injury. (excerpt)

Remedy: Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1,245 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT389
ELECTRICAL SYSTEM384
STRUCTURE88
UNKNOWN OR OTHER87
SUSPENSION71
ENGINE AND ENGINE COOLING56
STEERING54
SERVICE BRAKES51

11038027

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information for reporting safety related information to the manufacturer.

11038130

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.

11038024

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

This bulletin provides service information regarding exterior glass cleaning.

11038042

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

This bulletin provides information about vibrations and rotational steering vibrations.

11038056

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This bulletin provides information about billing for a broken sunroof glass panel.

11038025

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information when the license plate mounting bracket threded inserts are stripped.

11038026

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides infomraiton abou the Audi frequency analysis application, which is available in the App Store for Android and Apple phones.

11038033

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.

11038118

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides infomraiotn when there are noises from the surround loudspeaker.

11038061

Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information regarding fault finding and repair information for electric tailgate.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
Q7319

Same model, other years

All model years | All Audi models

Other Audi models, 2017

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Audi&model=Q7&year=2017"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.