The Used Car Index

2017 Audi Q5 problems

NHTSA lists 42 complaints for the 2017 Audi Q5, 3 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 3 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as AUDI Q5.

At a glance

Complaints
42
With crash
3
With fire
0
With injury (complaints)
2
Injuries
3
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
342,867
Investigations
0
Open investigations
0
Manufacturer communications
744

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE1945.2%
FUEL/PROPULSION SYSTEM511.9%
ELECTRICAL SYSTEM49.5%
SERVICE BRAKES49.5%
STEERING49.5%
AIR BAGS37.1%
STRUCTURE37.1%
UNKNOWN OR OTHER37.1%
ENGINE AND ENGINE COOLING24.8%
FUEL SYSTEM, GASOLINE24.8%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY3
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control819.0%0.85
mechanical failure819.0%0.78
fluid or fuel leak614.3%0.86
unclear614.3%0.94
restraint or airbag49.5%0.95
electrical electronic37.1%0.48
noise or comfort37.1%0.52
visibility or lighting24.8%0.91
fire or overheating12.4%0.22
structural or corrosion12.4%1.00
Severities
LabelCountShare of taggedMean confidence
moderate2150.0%0.80
low1740.5%0.75
high49.5%0.88

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 42 tagged complaints of 42 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

18V229000

Date: 2018-04-11. Systems: ENGINE AND ENGINE COOLING.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circu (excerpt)

Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire. (excerpt)

Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002. (excerpt)

Do not drive: No. Park outside: No.

17V298000

Date: 2017-05-03. Systems: FUEL SYSTEM, GASOLINE.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak. (excerpt)

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. (excerpt)

Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V (excerpt)

Do not drive: No. Park outside: No.

17V297000

Date: 2017-05-03. Systems: POWER TRAIN.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.

Consequence: Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.

Remedy: Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began May 15, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.

Do not drive: No. Park outside: No.

17V002000

Date: 2017-01-03. Systems: ENGINE AND ENGINE COOLING.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Consequence: If the coolant pump overheats, it can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

Do not drive: No. Park outside: No.

17V001000

Date: 2017-01-03. Systems: AIR BAGS, VISIBILITY.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into (excerpt)

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

744 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT247
ELECTRICAL SYSTEM146
UNKNOWN OR OTHER79
ENGINE AND ENGINE COOLING51
STRUCTURE47
SERVICE BRAKES44
ENGINE36
STEERING28

11038027

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information for reporting safety related information to the manufacturer.

11038130

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.

11038024

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

This bulletin provides service information regarding exterior glass cleaning.

11038042

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

This bulletin provides information about vibrations and rotational steering vibrations.

11038056

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This bulletin provides information about billing for a broken sunroof glass panel.

11038025

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information when the license plate mounting bracket threded inserts are stripped.

11038026

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides infomraiton abou the Audi frequency analysis application, which is available in the App Store for Android and Apple phones.

11038033

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.

11036917

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information when the horn sound quality is poor.

11036911

Date: 2026-08-21. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

This bulletin provides information for all models regarding brake sounds.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
Q542

Same model, other years

All model years | All Audi models

Other Audi models, 2017

Sources

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