No complaints are listed for the 2020 Chevrolet 6500XD. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as CHEVROLET 6500XD.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
6 recalls.
Date: 2025-10-22. Systems: SUSPENSION.
Defect: Isuzu Motors Limited (Isuzu) is recalling certain 2022-2026 Isuzu FVR, 2023-2026 Chevrolet 7500XD, 2018-2026 Chevrolet 6500XD, and Isuzu FTR vehicles. The axle stabilizer bracket bolts may crack and break, allowing the bracket to detach from the vehicle. (excerpt)
Consequence: A detached axle stabilizer bracket can create a road hazard for other vehicles, increasing the risk of a crash. (excerpt)
Remedy: Dealers will replace the stabilizer bar brackets, free of charge. This is a Phased campaign. Phase 1 will include Class 6 vehicles (FTR, Chevy 6500XD). Owner notification letters were mailed December 12, 2025 to FTR and Chevrolet 6500XD owners. Phase 2 will include Class 7 vehicles (FVR, Chevy 7500XD). Owner notification letters were mailed April 24, 2026 to FVR owners. Owner notification letter (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-02-28. Systems: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE.
Defect: Isuzu Motors Limited (Isuzu) is recalling certain 2019-2024 FTR, 2020-2024 Chevrolet LCF 6500XD, 2022-2024 FVR, and 2023-2024 Chevrolet LCF 7500XD vehicles equipped with a Mobileye Collision Warning System. The Mobileye camera cable may have been routed improperly, which can result in wiring damage and an overloaded electrical circuit.
Consequence: Overloaded electrical circuits can overheat, increasing the risk of fire. In addition, wiring damage may cause a loss of turn signal, hazard lights, and/or collision system function, increasing the risk of a crash.
Remedy: Dealers will inspect and reroute the Mobileye camera cable or replace the Mobileye camera cable and T-harness, as necessary, free of charge. Owner notification letters were mailed April 08, 2024. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2401.
Do not drive: No. Park outside: No.
Date: 2021-11-05. Systems: STEERING.
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.
Consequence: An unexpected change in turning radius and difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1-866-441-9638. This recall is an expansion of recall 19V-467. Vehicles previously repaired will need to have the new remedy performed.
Do not drive: No. Park outside: No.
Date: 2020-09-11. Systems: ELECTRICAL SYSTEM.
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start. (excerpt)
Consequence: If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire. (excerpt)
Remedy: Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number fo (excerpt)
Do not drive: No. Park outside: No.
Date: 2020-04-03. Systems: ELECTRICAL SYSTEM.
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The chassis wire harness outside the relay box may have been improperly routed, potentially allowing the harness to contact the suspension's leaf spring hanger bracket, allowing the harness to get chafed.
Consequence: Depending on which wires get damaged, the vehicle can experience stalling and/or reduced functionality of the ABS, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will repair or replace the existing wire harness, as necessary, and install additional clamps to ensure the wire harness is secured away from the hanger bracket, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2003.
Do not drive: No. Park outside: No.
Date: 2019-06-18. Systems: STEERING.
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The jam nut for the steering stopper bolt on the left front knuckle may loosen and allow the bolt to back away from the steering knuckle, increasing the turning radius of the vehicle in a left turn. (excerpt)
Consequence: If the vehicle's turning radius is increased, there is an increased risk of a crash. (excerpt)
Remedy: Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge. The recall began July 19, 2019. Owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389. Isuzu's number for this recall (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
7 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 3 |
|---|
| EQUIPMENT | 3 |
|---|
| ENGINE AND ENGINE COOLING | 2 |
|---|
| POWER TRAIN | 1 |
|---|
| STEERING | 1 |
|---|
10250253
Date: 2024-01-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN.
This informational bulletin provides information on Information on 6500XD/7500XD Medium Duty (LCF) with the 6.7L Cummins Diesel Engine.
10227272
Date: 2022-11-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.
This informational bulletin provides information on Information on 6500XD/7500XD Medium Duty (LCF) with the 6.7L Cummins Diesel Engine.
10195149
Date: 2021-04-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
10191233
Date: 2021-03-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
10191206
Date: 2021-03-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
10191163
Date: 2021-03-08. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
10174303
Date: 2020-03-18. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.