NHTSA lists 250 complaints for the 2016 Chevrolet Cruze, 19 of them mention a crash and 6 mention a fire. 12 complaints mention an injury, with 14 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as CHEVROLET CRUZE.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| loss of control | 64 | 25.6% | 0.85 |
|---|
| electrical electronic | 47 | 18.8% | 0.84 |
|---|
| mechanical failure | 45 | 18.0% | 0.82 |
|---|
| fire or overheating | 31 | 12.4% | 0.85 |
|---|
| fluid or fuel leak | 26 | 10.4% | 0.85 |
|---|
| restraint or airbag | 19 | 7.6% | 0.94 |
|---|
| unclear | 8 | 3.2% | 0.94 |
|---|
| noise or comfort | 5 | 2.0% | 0.86 |
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| visibility or lighting | 5 | 2.0% | 0.82 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 157 | 62.8% | 0.82 |
|---|
| low | 63 | 25.2% | 0.74 |
|---|
| high | 21 | 8.4% | 0.93 |
|---|
| none | 5 | 2.0% | 0.70 |
|---|
| critical | 4 | 1.6% | 0.74 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 250 tagged complaints of 250 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2018-05-10. Systems: FUEL SYSTEM, GASOLINE.
Defect: General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
Do not drive: No. Park outside: No.
Date: 2017-01-26. Systems: SEATS.
Defect: General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Stand (excerpt)
Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants. (excerpt)
Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035. (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-07-05. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
Defect: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC T (excerpt)
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury. (excerpt)
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491. (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-07-01. Systems: EXTERIOR LIGHTING.
Defect: General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equi (excerpt)
Consequence: Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash. (excerpt)
Remedy: GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
1,331 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 531 |
|---|
| ELECTRICAL SYSTEM | 276 |
|---|
| ENGINE AND ENGINE COOLING | 184 |
|---|
| ENGINE | 146 |
|---|
| POWER TRAIN | 101 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 85 |
|---|
| UNKNOWN OR OTHER | 67 |
|---|
| FUEL SYSTEM, GASOLINE | 48 |
|---|
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11035340
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
PI to help diagnose A/C concern
11030974
Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
11030091
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11030092
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
11027601
Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11025755
Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If
11025552
Date: 2025-10-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
11023091
Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
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