The Used Car Index

2015 Chevrolet Cruze problems

NHTSA lists 252 complaints for the 2015 Chevrolet Cruze, 20 of them mention a crash and 4 mention a fire. 9 complaints mention an injury, with 13 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHEVROLET CRUZE.

At a glance

Complaints
252
With crash
20
With fire
4
With injury (complaints)
9
Injuries
13
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
8,367
Investigations
0
Open investigations
0
Manufacturer communications
1,555

Complaints per 100k sold: 111.208. Units sold: 226,602; sales year: 2015; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE9939.3%
ELECTRICAL SYSTEM4919.4%
UNKNOWN OR OTHER4618.3%
POWER TRAIN3714.7%
ELECTRONIC STABILITY CONTROL (ESC)3011.9%
STEERING249.5%
FUEL/PROPULSION SYSTEM239.1%
AIR BAGS207.9%
SERVICE BRAKES176.7%
VEHICLE SPEED CONTROL104.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY4
VEHICLE SPEED CONTROLACCELERATOR PEDAL2
AIR BAGSSIDE/WINDOW1
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
ENGINE AND ENGINE COOLINGCOOLING SYSTEM1
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1
FORWARD COLLISION AVOIDANCEWARNINGS1
SERVICE BRAKES, HYDRAULICPEDALS AND LINKAGES1
SERVICE BRAKES, HYDRAULICPOWER ASSIST1
VISIBILITYPOWER WINDOW DEVICES AND CONTROLS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic5521.8%0.85
loss of control5321.0%0.78
mechanical failure5220.6%0.73
fluid or fuel leak2911.5%0.83
fire or overheating239.1%0.83
restraint or airbag156.0%0.92
visibility or lighting104.0%0.67
noise or comfort83.2%0.83
unclear72.8%0.84
Severities
LabelCountShare of taggedMean confidence
moderate15360.7%0.81
low7128.2%0.76
high259.9%0.91
none31.2%0.87

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 252 tagged complaints of 252 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

16V502000

Date: 2016-07-05. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Defect: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC T (excerpt)

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury. (excerpt)

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491. (excerpt)

Do not drive: No. Park outside: No.

15V876000

Date: 2015-12-23. Systems: SEAT BELTS.

Defect: General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.

Consequence: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.

Do not drive: No. Park outside: No.

15V442000

Date: 2015-07-10. Systems: STEERING.

Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

Do not drive: No. Park outside: No.

15V113000

Date: 2015-02-27. Systems: PARKING BRAKE.

Defect: General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold t (excerpt)

Consequence: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash. (excerpt)

Remedy: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1,555 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT671
ELECTRICAL SYSTEM310
ENGINE AND ENGINE COOLING204
ENGINE129
POWER TRAIN100
EQUIPMENT ADAPTIVE/MOBILITY98
UNKNOWN OR OTHER69
FUEL SYSTEM, GASOLINE65

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

11023091

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

New Vehicle Monitoring Programs Section in IVH

11022084

Date: 2025-08-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CRUZE252

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2015

Sources

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