The Used Car Index

2019 Chevrolet Cruze problems

NHTSA lists 22 complaints for the 2019 Chevrolet Cruze, 4 of them mention a crash and 1 mention a fire. 2 complaints mention an injury, with 3 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHEVROLET CRUZE.

At a glance

Complaints
22
With crash
4
With fire
1
With injury (complaints)
2
Injuries
3
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
210,628
Investigations
0
Open investigations
0
Manufacturer communications
728

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN731.8%
ENGINE522.7%
ELECTRICAL SYSTEM418.2%
AIR BAGS313.6%
SERVICE BRAKES313.6%
FORWARD COLLISION AVOIDANCE29.1%
UNKNOWN OR OTHER29.1%
VEHICLE SPEED CONTROL29.1%
BACK OVER PREVENTION14.5%
FUEL/PROPULSION SYSTEM14.5%
Top subsystems
SystemSubsystemComplaints
AIR BAGSSRS MALFUNCTION WARNING LAMP/LIGHT1
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1
VISIBILITYDEFROSTER/DEFOGGER/HVAC SYSTEM1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control731.8%0.80
mechanical failure522.7%0.87
electrical electronic313.6%0.79
fluid or fuel leak29.1%1.00
restraint or airbag29.1%0.97
visibility or lighting29.1%0.94
unclear14.5%1.00
Severities
LabelCountShare of taggedMean confidence
moderate1463.6%0.81
high418.2%0.97
low313.6%0.77
none14.5%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 22 tagged complaints of 22 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

20V668000

Date: 2020-10-29. Systems: POWER TRAIN.

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts. (excerpt)

Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire. (excerpt)

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this r (excerpt)

Do not drive: No. Park outside: No.

18V576000

Date: 2018-08-30. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

728 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT234
ENGINE AND ENGINE COOLING137
ELECTRICAL SYSTEM130
POWER TRAIN83
UNKNOWN OR OTHER83
ENGINE78
EQUIPMENT ADAPTIVE/MOBILITY42
FUEL SYSTEM, DIESEL37

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11029950

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

11027697

Date: 2026-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CRUZE22

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2019

Sources

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