The Used Car Index

2018 Chevrolet Cruze problems

NHTSA lists 109 complaints for the 2018 Chevrolet Cruze, 17 of them mention a crash and 3 mention a fire. 6 complaints mention an injury, with 7 injuries and 1 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHEVROLET CRUZE.

At a glance

Complaints
109
With crash
17
With fire
3
With injury (complaints)
6
Injuries
7
Deaths
1
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
210,628
Investigations
0
Open investigations
0
Manufacturer communications
991

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE2724.8%
UNKNOWN OR OTHER2422.0%
POWER TRAIN2321.1%
ELECTRICAL SYSTEM1412.8%
SERVICE BRAKES1211.0%
STEERING98.3%
AIR BAGS87.3%
FUEL/PROPULSION SYSTEM65.5%
EXTERIOR LIGHTING54.6%
VEHICLE SPEED CONTROL54.6%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY3
EXTERIOR LIGHTINGHEADLIGHTS2
ENGINE AND ENGINE COOLINGENGINE1
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1
EXTERIOR LIGHTINGTURN SIGNAL1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
LATCHES/LOCKS/LINKAGESTRUNK LID1
SERVICE BRAKES, HYDRAULICFOUNDATION COMPONENTS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control3229.4%0.81
mechanical failure3229.4%0.86
electrical electronic2018.3%0.82
fluid or fuel leak65.5%0.69
restraint or airbag65.5%0.98
visibility or lighting65.5%0.93
noise or comfort54.6%0.74
fire or overheating10.9%1.00
structural or corrosion10.9%1.00
Severities
LabelCountShare of taggedMean confidence
moderate6357.8%0.86
low2825.7%0.71
high1816.5%0.95

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 109 tagged complaints of 109 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

20V668000

Date: 2020-10-29. Systems: POWER TRAIN.

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts. (excerpt)

Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire. (excerpt)

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this r (excerpt)

Do not drive: No. Park outside: No.

18V576000

Date: 2018-08-30. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Do not drive: No. Park outside: No.

18V304000

Date: 2018-05-10. Systems: FUEL SYSTEM, GASOLINE.

Defect: General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

991 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT356
ELECTRICAL SYSTEM188
ENGINE AND ENGINE COOLING184
ENGINE113
POWER TRAIN99
UNKNOWN OR OTHER75
EQUIPMENT ADAPTIVE/MOBILITY57
FUEL SYSTEM, GASOLINE44

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

11025552

Date: 2025-10-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.

11023091

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

New Vehicle Monitoring Programs Section in IVH

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CRUZE109

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2018

Sources

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