Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Express Commercial Cutaway and GMC Savana Commercial Cutaway vehicles. These vehicles may be missing the required rear vision camera video display because an incorrect inside rearview mirror was installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility. (excerpt)
Consequence: A missing rear vision camera display reduces the driver's visibility behind the vehicle, increasing the risk of a crash. (excerpt)
Remedy: Dealers will inspect and replace the inside rearview mirror as necessary, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact GM customer service at 1-888-988-7267, and Chevrolet at 1-800-222-1020. GM's number for this recall is N242481860. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
109 manufacturer communications.
Communications by system
System
Count
UNKNOWN OR OTHER
69
ELECTRICAL SYSTEM
17
ENGINE
16
STEERING
7
STRUCTURE
6
WHEELS
5
POWER TRAIN
4
SERVICE BRAKES
4
11038132
Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to dealers a procedure to reset the radio.
11038136
Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11036690
Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
11036392
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
11035340
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
PI to help diagnose A/C concern
11034769
Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
11033726
Date: 2026-06-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagn
11033150
Date: 2026-05-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
This record lists no complaint under this name, and zero is not confirmed in this data build; the notes below give the reason.
NHTSA lists complaints for this model year under related names: EXPRESS (1). They are counted on those records, not here. Zero is not confirmed for this name.