The Used Car Index

2020 Chevrolet Express Cutaway VAN problems

No complaints are listed for the 2020 Chevrolet Express Cutaway VAN. Zero is not confirmed in this build. See the source and coverage notes below.

Data build 2026-10-09.

NHTSA lists this vehicle as CHEVROLET EXPRESS CUTAWAY VAN.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
150,830
Investigations
0
Open investigations
0
Manufacturer communications
261

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

1 recalls.

23V247000

Date: 2023-04-06. Systems: ELECTRICAL SYSTEM.

Defect: General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.

Consequence: An overheated electrical circuit increases the risk of a fire.

Remedy: Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge. Owner notification letters were mailed May 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222386050.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

261 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER71
ELECTRICAL SYSTEM59
EQUIPMENT48
ENGINE38
POWER TRAIN33
ENGINE AND ENGINE COOLING32
WHEELS18
STRUCTURE17

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11029950

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

11027697

Date: 2026-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

11027701

Date: 2026-01-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • This record lists no complaint under this name, and zero is not confirmed in this data build; the notes below give the reason.
  • NHTSA lists complaints for this model year under related names: EXPRESS (17). They are counted on those records, not here. Zero is not confirmed for this name.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EXPRESS CUTAWAY VAN0

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2020

Sources

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