The Used Car Index

2004 Chevrolet Silverado 2500 problems

NHTSA lists 368 complaints for the 2004 Chevrolet Silverado 2500, 19 of them mention a crash and 10 mention a fire. 8 complaints mention an injury, with 10 injuries and 2 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHEVROLET SILVERADO 2500.

At a glance

Complaints
368
With crash
19
With fire
10
With injury (complaints)
8
Injuries
10
Deaths
2
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
427

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM10528.5%
SERVICE BRAKES9926.9%
SERVICE BRAKES, HYDRAULIC6818.5%
ENGINE AND ENGINE COOLING236.3%
STEERING164.3%
POWER TRAIN154.1%
ENGINE143.8%
SUSPENSION123.3%
FUEL SYSTEM, GASOLINE113.0%
WHEELS92.4%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL57
SERVICE BRAKES, HYDRAULICFOUNDATION COMPONENTS12
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM11
SUSPENSIONFRONT5
SERVICE BRAKES, HYDRAULICANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP4
STRUCTUREBODY4
ENGINE AND ENGINE COOLINGENGINE3
POWER TRAINDRIVELINE3
POWER TRAINTRANSFER CASE (4-WHEEL DRIVE)3
FUEL SYSTEM, GASOLINEFUEL INJECTION SYSTEM2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

427 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT188
ELECTRICAL SYSTEM84
ENGINE AND ENGINE COOLING60
ENGINE38
EQUIPMENT ADAPTIVE/MOBILITY28
POWER TRAIN19
FUEL SYSTEM, GASOLINE17
SUSPENSION15

11020816

Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11017252

Date: 2025-03-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

11014455

Date: 2025-02-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to

11012907

Date: 2024-12-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11010544

Date: 2024-10-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11007208

Date: 2024-09-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician s

11006621

Date: 2024-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is com

11006421

Date: 2024-07-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions durin

11004761

Date: 2024-06-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, FUEL/PROPULSION SYSTEM.

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

11004557

Date: 2024-06-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

SILVERADO 2500 HD

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SILVERADO 2500368

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2004

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Chevrolet&model=Silverado+2500&year=2004"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.