NHTSA lists 53 complaints for the 2018 Chevrolet Silverado 2500, 2 of them mention a crash and 2 mention a fire. 3 complaints mention an injury, with 3 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as CHEVROLET SILVERADO 2500.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 16 | 30.2% | 0.84 |
|---|
| mechanical failure | 13 | 24.5% | 0.81 |
|---|
| unclear | 8 | 15.1% | 0.98 |
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| restraint or airbag | 6 | 11.3% | 0.98 |
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| loss of control | 4 | 7.5% | 0.72 |
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| noise or comfort | 3 | 5.7% | 0.77 |
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| fire or overheating | 2 | 3.8% | 0.70 |
|---|
| fluid or fuel leak | 1 | 1.9% | 0.85 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 28 | 52.8% | 0.86 |
|---|
| low | 18 | 34.0% | 0.77 |
|---|
| high | 4 | 7.5% | 0.82 |
|---|
| none | 2 | 3.8% | 0.71 |
|---|
| critical | 1 | 1.9% | 0.99 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 53 tagged complaints of 53 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2024-10-10. Systems: AIR BAGS.
Defect: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.
Do not drive: No. Park outside: No.
Date: 2023-02-02. Systems: FUEL SYSTEM, DIESEL.
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall. (excerpt)
Consequence: An engine stall increases the risk of a crash. (excerpt)
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-07-01. Systems: EQUIPMENT.
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater. (excerpt)
Consequence: An electrical short-circuit can increase the risk of a fire. (excerpt)
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previ (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-04-25. Systems: ENGINE.
Defect: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail (excerpt)
Consequence: A short-circuit may damage the engine components and increase the risk of fire. (excerpt)
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-09-14. Systems: SEAT BELTS.
Defect: General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
Do not drive: No. Park outside: No.
Manufacturer communications
1,345 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 447 |
|---|
| ELECTRICAL SYSTEM | 250 |
|---|
| ENGINE AND ENGINE COOLING | 225 |
|---|
| POWER TRAIN | 139 |
|---|
| ENGINE | 135 |
|---|
| UNKNOWN OR OTHER | 93 |
|---|
| FUEL SYSTEM, GASOLINE | 69 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 64 |
|---|
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037560
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI was created to help address the correct repair regarding a low coolant message on the DIC
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11035350
Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
11035308
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
11035340
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
PI to help diagnose A/C concern
11034767
Date: 2026-06-24. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made.A The noise is most noticeable in the cab at idle, in park, with all acce
11032777
Date: 2026-05-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
11030974
Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
11030092
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.