NHTSA lists 54 complaints for the 2017 Chevrolet Silverado 2500, 2 of them mention a crash and 5 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as CHEVROLET SILVERADO 2500.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 17 | 31.5% | 0.88 |
|---|
| mechanical failure | 7 | 13.0% | 0.76 |
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| loss of control | 6 | 11.1% | 0.79 |
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| unclear | 6 | 11.1% | 0.98 |
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| fire or overheating | 5 | 9.3% | 0.88 |
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| restraint or airbag | 4 | 7.4% | 0.89 |
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| structural or corrosion | 3 | 5.6% | 0.89 |
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| fluid or fuel leak | 2 | 3.7% | 0.99 |
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| noise or comfort | 2 | 3.7% | 0.85 |
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| visibility or lighting | 2 | 3.7% | 0.93 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 25 | 46.3% | 0.75 |
|---|
| low | 19 | 35.2% | 0.78 |
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| high | 7 | 13.0% | 0.74 |
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| critical | 2 | 3.7% | 0.61 |
|---|
| none | 1 | 1.9% | 0.32 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 54 tagged complaints of 54 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2023-02-02. Systems: FUEL SYSTEM, DIESEL.
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall. (excerpt)
Consequence: An engine stall increases the risk of a crash. (excerpt)
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-07-01. Systems: EQUIPMENT.
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater. (excerpt)
Consequence: An electrical short-circuit can increase the risk of a fire. (excerpt)
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previ (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-04-25. Systems: ENGINE.
Defect: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail (excerpt)
Consequence: A short-circuit may damage the engine components and increase the risk of fire. (excerpt)
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-09-14. Systems: SEAT BELTS.
Defect: General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
Do not drive: No. Park outside: No.
Date: 2016-09-08. Systems: AIR BAGS, SEAT BELTS.
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV (excerpt)
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger. (excerpt)
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC cust (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
933 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 309 |
|---|
| ENGINE AND ENGINE COOLING | 164 |
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| ELECTRICAL SYSTEM | 162 |
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| POWER TRAIN | 99 |
|---|
| UNKNOWN OR OTHER | 90 |
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| ENGINE | 80 |
|---|
| FUEL SYSTEM, GASOLINE | 44 |
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| WHEELS | 43 |
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11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
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11037560
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI was created to help address the correct repair regarding a low coolant message on the DIC
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11035308
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
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Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
PI to help diagnose A/C concern
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Date: 2026-06-24. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made.A The noise is most noticeable in the cab at idle, in park, with all acce
11032777
Date: 2026-05-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
11030974
Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
11030091
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11030092
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.