The Used Car Index

2023 Chrysler Pacifica problems

NHTSA lists 194 complaints for the 2023 Chrysler Pacifica, 4 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as CHRYSLER PACIFICA.

At a glance

Complaints
194
With crash
4
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
14
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
1,033,433
Investigations
2
Open investigations
1
Manufacturer communications
360

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE6533.5%
POWER TRAIN5729.4%
ELECTRICAL SYSTEM5628.9%
AIR BAGS3618.6%
UNKNOWN OR OTHER2713.9%
FUEL/PROPULSION SYSTEM2110.8%
STEERING126.2%
VEHICLE SPEED CONTROL126.2%
SERVICE BRAKES105.2%
BACK OVER PREVENTION73.6%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
LANE DEPARTUREBLIND SPOT DETECTION3
BACK OVER PREVENTIONSENSING SYSTEM2
FORWARD COLLISION AVOIDANCEWARNINGS2
BACK OVER PREVENTIONWARNINGS1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
LANE DEPARTURELANE KEEP1
STRUCTUREINTERIOR PANELS1
VEHICLE SPEED CONTROLACCELERATOR PEDAL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control7237.1%0.81
electrical electronic6433.0%0.78
restraint or airbag3317.0%0.84
mechanical failure94.6%0.67
unclear94.6%0.97
visibility or lighting52.6%0.84
fire or overheating10.5%0.89
structural or corrosion10.5%0.40
Severities
LabelCountShare of taggedMean confidence
moderate15479.4%0.88
low3116.0%0.69
high84.1%0.68
none10.5%0.87

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 194 tagged complaints of 194 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

14 recalls. Showing the latest 10 of 14.

26V358000

Date: 2026-06-02. Systems: AIR BAGS.

Defect: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.

Consequence: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.

Remedy: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

Do not drive: No. Park outside: No.

26V327000

Date: 2026-05-21. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Vi (excerpt)

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on Ma (excerpt)

Do not drive: No. Park outside: No.

26V296000

Date: 2026-05-11. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

Do not drive: No. Park outside: No.

26V189000

Date: 2026-03-26. Systems: AIR BAGS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation." (excerpt)

Consequence: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash. (excerpt)

Remedy: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replac (excerpt)

Do not drive: No. Park outside: No.

25V877000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Do not drive: No. Park outside: No.

25V876000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)

Do not drive: No. Park outside: No.

25V388000

Date: 2025-06-12. Systems: BACK OVER PREVENTION, EQUIPMENT.

Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.

Do not drive: No. Park outside: No.

25V302000

Date: 2025-05-08. Systems: AIR BAGS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation." (excerpt)

Consequence: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash. (excerpt)

Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy complete (excerpt)

Do not drive: No. Park outside: No.

24V793000

Date: 2024-10-24. Systems: AIR BAGS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Do not drive: No. Park outside: No.

24V436000

Date: 2024-06-13. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andA Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federa (excerpt)

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B. (excerpt)

Do not drive: No. Park outside: No.

Investigations

2 investigations; 1 open.

RQ24004

Opened: 2024-02-27. Closed: Not listed.

Loss of motive power due to an internal wiring connector short.

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).A On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-202

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE22008

Opened: 2022-07-22. Closed: 2024-03-27.

Transmission fault leading to loss of motive power

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysl

Systems: POWER TRAIN.

Linked campaign numbers: 23V010.

Manufacturer communications

360 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM110
STRUCTURE42
EQUIPMENT36
ENGINE AND ENGINE COOLING25
ENGINE18
POWER TRAIN17
BACK OVER PREVENTION15
UNKNOWN OR OTHER15

11037464

Date: 2026-09-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): a B22A9-87 - ECU Internal Performance-Missing Message. a P0D21-00

11037342

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

COMPRESSOR - AIR CONDITIONING

11037343

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

COMPRESSOR - AIR CONDITIONING

11037346

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11035331

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING

11035332

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING

11035043

Date: 2026-07-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

SXM Radio Doesn't Reflect Station Or Song Changing Customers may experience the following: SYMPTOM: a When playing SXM stations the radio does not reflect the current station or recognize a song changing.

11035068

Date: 2026-07-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11035065

Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publicat

11035083

Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

HOSE AND TUBE - EGR COOLANT

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PACIFICA154
PACIFICA PLUG-IN HYBRID40

Same model, other years

All model years | All Chrysler models

Other Chrysler models, 2023

Sources

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