The Used Car Index

2004 Chrysler Pacifica problems

NHTSA lists 896 complaints for the 2004 Chrysler Pacifica, 32 of them mention a crash and 30 mention a fire. 17 complaints mention an injury, with 29 injuries and 2 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as CHRYSLER PACIFICA.

At a glance

Complaints
896
With crash
32
With fire
30
With injury (complaints)
17
Injuries
29
Deaths
2
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
34,561
Investigations
3
Open investigations
0
Manufacturer communications
107

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE32336.0%
ENGINE14115.7%
SUSPENSION12514.0%
ENGINE AND ENGINE COOLING11713.1%
ELECTRICAL SYSTEM10912.2%
POWER TRAIN9610.7%
STEERING505.6%
FUEL SYSTEM, GASOLINE424.7%
FUEL/PROPULSION SYSTEM414.6%
UNKNOWN OR OTHER414.6%
Top subsystems
SystemSubsystemComplaints
STRUCTUREFRAME AND MEMBERS138
STRUCTUREBODY134
ENGINE AND ENGINE COOLINGENGINE36
POWER TRAINAUTOMATIC TRANSMISSION35
SEATSFRONT ASSEMBLY14
STEERINGLINKAGES14
FUEL SYSTEM, GASOLINEDELIVERY12
ELECTRICAL SYSTEMIGNITION11
POWER TRAINAXLE ASSEMBLY11
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS11

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

2 recalls.

04V113000

Date: 2004-03-04. Systems: POWER TRAIN.

Defect: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATING CONDITIONS.

Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Do not drive: No. Park outside: No.

03V471000

Date: 2003-11-10. Systems: FUEL SYSTEM, GASOLINE.

Defect: ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.

Consequence: UNDER CERTAIN ENGINE AND VEHICLE DYNAMIC CONDITIONS, THE FUEL LINE MAY SEPARATE, RESULTING IN A FUEL LEAK AND AN INCREASED RISK OF A VEHICLE FIRE.

Remedy: DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Do not drive: No. Park outside: No.

Investigations

3 investigations; 0 open.

EA06010

Opened: 2006-06-15. Closed: 2007-10-11.

FUEL TANK PUNCTURES

EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL

Systems: FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER.

Linked campaign numbers: None listed.

RQ06002

Opened: 2006-02-27. Closed: 2006-06-22.

ENGINE STALLING

ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TUR

Systems: ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL.

Linked campaign numbers: None listed.

PE06009

Opened: 2006-02-22. Closed: 2006-06-15.

FUEL TANK PUNCTURES

ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURERS WHO WERE REQUESTED TO SUBMIT DATA AS PART OF INVESTIGATION PE05-050 INTO MY 2003 TO 2006 NISSAN MU

Systems: FUEL SYSTEM, GASOLINE.

Linked campaign numbers: None listed.

Manufacturer communications

107 manufacturer communications.

Communications by system
SystemCount
POWER TRAIN22
ELECTRICAL SYSTEM19
EQUIPMENT18
STRUCTURE17
ENGINE AND ENGINE COOLING13
SUSPENSION6
STEERING5
SEATS4

10223762

Date: 2022-07-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

10230298

Date: 2022-07-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

10221686

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10229256

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10175743

Date: 2020-04-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Disinfectant Solution Recommended for COVID-19

10175735

Date: 2020-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10169249

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

10220097

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

10220099

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

10220101

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PACIFICA896

Same model, other years

All model years | All Chrysler models

Other Chrysler models, 2004

Sources

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