The Used Car Index

2024 Chrysler Pacifica problems

NHTSA lists 69 complaints for the 2024 Chrysler Pacifica, 2 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as CHRYSLER PACIFICA.

At a glance

Complaints
69
With crash
2
With fire
0
With injury (complaints)
1
Injuries
2
Deaths
0
Recalls
11
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
293,264
Investigations
1
Open investigations
0
Manufacturer communications
285

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE2536.2%
POWER TRAIN2434.8%
ELECTRICAL SYSTEM2029.0%
UNKNOWN OR OTHER1115.9%
AIR BAGS1014.5%
FORWARD COLLISION AVOIDANCE57.2%
FUEL/PROPULSION SYSTEM57.2%
SERVICE BRAKES57.2%
STEERING34.3%
VEHICLE SPEED CONTROL34.3%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL5
STRUCTUREBODY2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
LANE DEPARTUREASSIST1
LANE DEPARTUREWARNING1
WHEELSHUB1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control3855.1%0.77
electrical electronic1521.7%0.78
restraint or airbag913.0%0.90
mechanical failure45.8%0.84
unclear34.3%0.99
Severities
LabelCountShare of taggedMean confidence
moderate5579.7%0.89
low811.6%0.64
high68.7%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 69 tagged complaints of 69 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

11 recalls. Showing the latest 10 of 11.

26V358000

Date: 2026-06-02. Systems: AIR BAGS.

Defect: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.

Consequence: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.

Remedy: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

Do not drive: No. Park outside: No.

26V296000

Date: 2026-05-11. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

Do not drive: No. Park outside: No.

26V189000

Date: 2026-03-26. Systems: AIR BAGS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation." (excerpt)

Consequence: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash. (excerpt)

Remedy: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replac (excerpt)

Do not drive: No. Park outside: No.

25V877000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Do not drive: No. Park outside: No.

25V876000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)

Do not drive: No. Park outside: No.

25V471000

Date: 2025-07-17. Systems: BACK OVER PREVENTION, EQUIPMENT.

Defect: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.

Do not drive: No. Park outside: No.

25V302000

Date: 2025-05-08. Systems: AIR BAGS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation." (excerpt)

Consequence: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash. (excerpt)

Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy complete (excerpt)

Do not drive: No. Park outside: No.

24V888000

Date: 2024-11-25. Systems: SEATS.

Defect: Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat positioned too close to the air bag can increase the risk of injury during a crash.

Remedy: Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.

Do not drive: No. Park outside: No.

24V240000

Date: 2024-03-28. Systems: TRACTION CONTROL SYSTEM.

Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.

Consequence: An inactive traction control system can increase the risk of a crash.

Remedy: Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.

Do not drive: No. Park outside: No.

24V238000

Date: 2024-03-28. Systems: VISIBILITY.

Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Consequence: A windshield that detaches from the vehicle during a crash can increase the risk of injury.

Remedy: Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE22008

Opened: 2022-07-22. Closed: 2024-03-27.

Transmission fault leading to loss of motive power

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysl

Systems: POWER TRAIN.

Linked campaign numbers: 23V010.

Manufacturer communications

285 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM99
STRUCTURE37
ENGINE21
UNKNOWN OR OTHER16
EQUIPMENT8
POWER TRAIN7
Radio7
SUSPENSION6

11037465

Date: 2026-09-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): a B22A9-87 - ECU Internal Performance-Missing Message. a P0D21-00

11037342

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

COMPRESSOR - AIR CONDITIONING

11037343

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

COMPRESSOR - AIR CONDITIONING

11037346

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11037268

Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

ACTUATOR Park Brake Do NOT replace actuator before checking for latest ABS software referencing TSB 08-010-26 and TSB 08-066-26. This update will eliminate the false occurrence of the DTCs below: C10EA-00 - Left Park Brake Actuator C10EB-00 - Right Park Brake Actuator C10EC-00 - Park Brake Actuator

11036772

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Lift Gate Latch And Glass Replacement / Servicing.

11036369

Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Glass Assy - Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016.

11035331

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING

11035332

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING

11035199

Date: 2026-07-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Customer Indicates Air Conditioning Blows Warm.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PACIFICA43
PACIFICA PLUG-IN HYBRID26

Same model, other years

All model years | All Chrysler models

Other Chrysler models, 2024

Sources

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