NHTSA lists 32 complaints for the 2016 Ford C-MAX Energi, 5 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 4 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as FORD C-MAX ENERGI.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 12 | 37.5% | 0.96 |
|---|
| loss of control | 9 | 28.1% | 0.84 |
|---|
| visibility or lighting | 5 | 15.6% | 0.88 |
|---|
| mechanical failure | 4 | 12.5% | 0.96 |
|---|
| fire or overheating | 1 | 3.1% | 0.81 |
|---|
| restraint or airbag | 1 | 3.1% | 0.98 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 16 | 50.0% | 0.82 |
|---|
| low | 11 | 34.4% | 0.71 |
|---|
| high | 5 | 15.6% | 1.00 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 32 tagged complaints of 32 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Manufacturer communications
19 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 13 |
|---|
| EQUIPMENT | 5 |
|---|
| STRUCTURE | 2 |
|---|
| VISIBILITY | 2 |
|---|
| COMMUNICATION | 1 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
| POWER TRAIN | 1 |
|---|
| SEATS | 1 |
|---|
10235323
Date: 2023-04-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programmin
10216851
Date: 2022-07-28. Type: Service Bulletin/Repair Instructions. Systems: COMMUNICATION.
Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February 2022. Vehicles on the road equipped with a 3G telematics co
10204043
Date: 2021-11-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the road equipped with a 3G telematics control unit (TCU) / embed
10179117
Date: 2020-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience vari
10175895
Date: 2020-05-18. Type: Service Bulletin/Repair Instructions. Systems: SEATS, STRUCTURE.
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/
10172972
Date: 2020-03-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the peri
10168790
Date: 2019-11-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
Some 2013 2017 C-MAX Energi, 2017 2018 C-MAX Hybrid, 2013 2020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): P0496, P1450, P04ED, P04EF, P04EE, P2450, P2451. When performin
10164508
Date: 2019-08-09. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or disc
10153935
Date: 2018-12-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the S
10144195
Date: 2018-07-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the S