The Used Car Index

2016 Ford Explorer problems

NHTSA lists 2,479 complaints for the 2016 Ford Explorer, 39 of them mention a crash and 14 mention a fire. 43 complaints mention an injury, with 59 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as FORD EXPLORER.

At a glance

Complaints
2,479
With crash
39
With fire
14
With injury (complaints)
43
Injuries
59
Deaths
0
Recalls
14
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,889,110
Investigations
2
Open investigations
0
Manufacturer communications
212

Complaints per 100k sold: 997.557. Units sold: 248,507; sales year: 2016; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE59424.0%
STEERING53421.5%
UNKNOWN OR OTHER44217.8%
ENGINE38515.5%
POWER TRAIN2168.7%
ELECTRICAL SYSTEM1295.2%
ENGINE AND ENGINE COOLING1144.6%
FUEL/PROPULSION SYSTEM1054.2%
AIR BAGS994.0%
VEHICLE SPEED CONTROL763.1%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY222
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM43
VISIBILITYWINDSHIELD23
STEERINGRACK AND PINION18
POWER TRAINAUTOMATIC TRANSMISSION13
ENGINE AND ENGINE COOLINGCOOLING SYSTEM11
STEERINGELECTRIC POWER ASSIST SYSTEM8
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL7
VISIBILITYSUN/MOON ROOF ASSEMBLY6
LANE DEPARTUREASSIST5

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure86134.7%0.76
loss of control53321.5%0.78
noise or comfort34914.1%0.76
structural or corrosion26510.7%0.67
electrical electronic1144.6%0.72
fluid or fuel leak1134.6%0.73
restraint or airbag1124.5%0.86
fire or overheating572.3%0.76
unclear562.3%0.83
visibility or lighting190.8%0.88
Severities
LabelCountShare of taggedMean confidence
moderate1,81673.3%0.84
low49720.0%0.68
high1375.5%0.74
none210.8%0.85
critical80.3%0.71

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2,479 tagged complaints of 2,479 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

14 recalls. Showing the latest 10 of 14.

26V448000

Date: 2026-07-14. Systems: STRUCTURE.

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle. (excerpt)

Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this r (excerpt)

Do not drive: No. Park outside: No.

25V685000

Date: 2025-10-10. Systems: EQUIPMENT.

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in. (excerpt)

Consequence: An electrical short circuit can increase the risk of a fire. (excerpt)

Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters (excerpt)

Do not drive: No. Park outside: No.

25V347000

Date: 2025-05-23. Systems: STRUCTURE.

Defect: Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Consequence: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.

Do not drive: No. Park outside: No.

24V031000

Date: 2024-01-19. Systems: STRUCTURE.

Defect: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Do not drive: No. Park outside: No.

21V537000

Date: 2021-07-15. Systems: SUSPENSION.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road (excerpt)

Consequence: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed o (excerpt)

Do not drive: No. Park outside: No.

21V316000

Date: 2021-05-05. Systems: STRUCTURE.

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Do not drive: No. Park outside: No.

20V675000

Date: 2021-03-12. Systems: SUSPENSION.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previ (excerpt)

Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash. (excerpt)

Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62. (excerpt)

Do not drive: No. Park outside: No.

20V692000

Date: 2020-11-10. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail. (excerpt)

Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash. (excerpt)

Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for t (excerpt)

Do not drive: No. Park outside: No.

19V435000

Date: 2019-06-10. Systems: SUSPENSION.

Defect: Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Do not drive: No. Park outside: No.

17V767000

Date: 2017-11-29. Systems: SEATS.

Defect: Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash. (excerpt)

Consequence: In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury. (excerpt)

Remedy: Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's numb (excerpt)

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

PE23001

Opened: 2023-01-27. Closed: 2024-02-08.

Windshield trim molding Item detachment

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injur

Systems: STRUCTURE.

Linked campaign numbers: 24V031.

EA17002

Opened: 2017-07-27. Closed: 2023-01-17.

Exhaust Odor in Passenger Cab

During the EA17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of Model Year 2011 to 2017 Ford Explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and occupational safety fields. The agency conducted an in-depth investigation that encompassed the review

Systems: ENGINE AND ENGINE COOLING, STRUCTURE.

Linked campaign numbers: None listed.

Manufacturer communications

212 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT58
ELECTRICAL SYSTEM55
POWER TRAIN32
ENGINE AND ENGINE COOLING30
ENGINE19
SEATS18
STRUCTURE18
SUSPENSION10

11037788

Date: 2026-09-30. Type: Other. Systems: ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER.

25E10-S1 Owner letter

11035464

Date: 2026-07-02. Type: Emissions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming

11033577

Date: 2026-05-09. Type: Other. Systems: ENGINE.

Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year MKC and 2019-2024 Model Year Ranger Vehicles

11030282

Date: 2026-03-25. Type: Other. Systems: BACK OVER PREVENTION, LANE DEPARTURE, UNKNOWN OR OTHER.

Advance Notice a Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

11029052

Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the

11025611

Date: 2025-11-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of th

11013144

Date: 2025-01-24. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: a ? Customer concern of a vibration or rough idle in D or R a ? Shudder while driving a ? Lack of engine RPM a ? Low performance, lack of acceleration on take off"

11008948

Date: 2024-10-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

10254138

Date: 2024-04-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. Unlike the integrated (wired) factory keypad,

10251952

Date: 2024-03-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may coll

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EXPLORER2,458
EXPLORER POLICE INTERCEPT21

Same model, other years

All model years | All Ford models

Other Ford models, 2016

Sources

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