The Used Car Index

2020 Ford Edge problems

NHTSA lists 320 complaints for the 2020 Ford Edge, 12 of them mention a crash and 1 mention a fire. 12 complaints mention an injury, with 15 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as FORD EDGE.

At a glance

Complaints
320
With crash
12
With fire
1
With injury (complaints)
12
Injuries
15
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
620,246
Investigations
1
Open investigations
1
Manufacturer communications
162

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN18758.4%
ENGINE4915.3%
UNKNOWN OR OTHER4915.3%
ELECTRICAL SYSTEM257.8%
FORWARD COLLISION AVOIDANCE216.6%
BACK OVER PREVENTION134.1%
VEHICLE SPEED CONTROL123.8%
SEAT BELTS113.4%
VISIBILITY103.1%
FUEL/PROPULSION SYSTEM72.2%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEWARNINGS11
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING8
POWER TRAINAUTOMATIC TRANSMISSION7
STRUCTUREBODY6
BACK OVER PREVENTIONWARNINGS5
VISIBILITYSUN/MOON ROOF ASSEMBLY5
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL3
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING2
BACK OVER PREVENTIONSENSING SYSTEM2
LANE DEPARTUREASSIST2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure17053.1%0.85
loss of control5617.5%0.72
electrical electronic268.1%0.75
visibility or lighting216.6%0.88
noise or comfort144.4%0.66
restraint or airbag134.1%0.99
fluid or fuel leak82.5%0.65
fire or overheating72.2%0.69
structural or corrosion30.9%0.54
unclear20.6%0.81
Severities
LabelCountShare of taggedMean confidence
moderate18758.4%0.80
low11235.0%0.70
high206.3%0.85
none10.3%0.90

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 320 tagged complaints of 320 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

25V442000

Date: 2025-06-27. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to (excerpt)

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. (excerpt)

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72. (excerpt)

Do not drive: No. Park outside: No.

21V011000

Date: 2021-01-15. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Consequence: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

Do not drive: No. Park outside: No.

20V575000

Date: 2020-09-23. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle (excerpt)

Consequence: Reduced rearward visibility can increase the risk of a crash. (excerpt)

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. (excerpt)

Do not drive: No. Park outside: No.

20V550000

Date: 2020-09-10. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

RQ21002

Opened: 2021-08-03. Closed: Not listed.

Rearview Camera FMVSS 111 Noncompliance

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rea

Systems: BACK OVER PREVENTION.

Linked campaign numbers: 26V104, 26V121, 26V606.

Manufacturer communications

162 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM64
EQUIPMENT45
POWER TRAIN32
UNKNOWN OR OTHER30
ENGINE AND ENGINE COOLING17
STRUCTURE9
BACK OVER PREVENTION7
COMMUNICATION4

11037678

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.

This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rat

11037661

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, UNKNOWN OR OTHER.

This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder conditio

11035231

Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, UNKNOWN OR OTHER.

This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder conditio

11035099

Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, UNKNOWN OR OTHER.

This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive u

11031619

Date: 2026-04-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds

11031490

Date: 2026-04-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This article updates TSB 25-2154. Reasons for update: *Parts List *Service Procedure to replace the output planetary carrier assembly *Added 2023-2024 model year vehicles Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most n

11031263

Date: 2026-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, LANE DEPARTURE.

Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs)

11030282

Date: 2026-03-25. Type: Other. Systems: BACK OVER PREVENTION, LANE DEPARTURE, UNKNOWN OR OTHER.

Advance Notice a Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

11029921

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rat

11029052

Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EDGE320

Same model, other years

All model years | All Ford models

Other Ford models, 2020

Sources

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