NHTSA lists 399 complaints for the 2020 Ford Ecosport, 7 of them mention a crash and 8 mention a fire. 6 complaints mention an injury, with 26 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as FORD ECOSPORT.
At a glance
Complaints
399
With crash
7
With fire
8
With injury (complaints)
6
Injuries
26
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
200,237
Investigations
1
Open investigations
0
Manufacturer communications
64
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ENGINE AND ENGINE COOLING
179
44.9%
ENGINE
169
42.4%
POWER TRAIN
53
13.3%
UNKNOWN OR OTHER
39
9.8%
FUEL/PROPULSION SYSTEM
24
6.0%
ELECTRICAL SYSTEM
13
3.3%
VEHICLE SPEED CONTROL
12
3.0%
SERVICE BRAKES
11
2.8%
AIR BAGS
9
2.3%
SUSPENSION
4
1.0%
Top subsystems
System
Subsystem
Complaints
ENGINE AND ENGINE COOLING
EXHAUST SYSTEM
3
STRUCTURE
BODY
3
ENGINE AND ENGINE COOLING
ENGINE
2
FORWARD COLLISION AVOIDANCE
ADAPTIVE CRUISE CONTROL
1
FUEL SYSTEM, GASOLINE
FUEL INJECTION SYSTEM
1
LANE DEPARTURE
LANE KEEP
1
LATCHES/LOCKS/LINKAGES
DOORS
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to (excerpt)
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. (excerpt)
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72. (excerpt)
Date: 2023-12-22. Systems: ENGINE AND ENGINE COOLING.
Defect: Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure. (excerpt)
Consequence: A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash. (excerpt)
Remedy: Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification l (excerpt)
Defect: Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE23015
Opened: 2023-09-20. Closed: 2024-02-14.
Oil Pump Failure
On September 20, 2023, the Office of Defects Investigation (ODI) opened PE23-015 to investigate instances of engine failure due to loss of oil pressure in model year (MY) 2018-2021 Ford EcoSport vehicles. Some consumers reported a low engine oil pressure warning lamp immediately preceding a complete loss or reduction of motive power while the vehicle was in motion. The investigation revealed that
Date: 2026-08-25. Type: Other. Systems: ENGINE, UNKNOWN OR OTHER.
Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change
11026928
Date: 2025-12-02. Type: Other. Systems: UNKNOWN OR OTHER.
Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
11021803
Date: 2025-08-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media
11019259
Date: 2025-05-10. Type: Other. Systems: UNKNOWN OR OTHER.
CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES a UPDATE SYNC SOFTWARE
11012217
Date: 2024-12-04. Type: Other. Systems: UNKNOWN OR OTHER.
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software
11006862
Date: 2024-08-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
11006036
Date: 2024-07-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment s
11005746
Date: 2024-07-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incor
11005710
Date: 2024-07-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB upd
11003146
Date: 2024-06-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.