The Used Car Index

2020 Ford Escape problems

NHTSA lists 1,893 complaints for the 2020 Ford Escape, 21 of them mention a crash and 5 mention a fire. 27 complaints mention an injury, with 33 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as FORD ESCAPE.

At a glance

Complaints
1,893
With crash
21
With fire
5
With injury (complaints)
27
Injuries
33
Deaths
0
Recalls
25
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
889,950
Investigations
3
Open investigations
1
Manufacturer communications
290

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE77540.9%
UNKNOWN OR OTHER37219.7%
POWER TRAIN27014.3%
ELECTRICAL SYSTEM20010.6%
ENGINE1859.8%
FUEL SYSTEM, GASOLINE1226.4%
FUEL/PROPULSION SYSTEM804.2%
FORWARD COLLISION AVOIDANCE723.8%
LATCHES/LOCKS/LINKAGES563.0%
VISIBILITY/WIPER492.6%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY718
FORWARD COLLISION AVOIDANCEWARNINGS45
LATCHES/LOCKS/LINKAGESDOORS33
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL26
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING25
LANE DEPARTUREBLIND SPOT DETECTION15
POWER TRAINAUTOMATIC TRANSMISSION13
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING8
BACK OVER PREVENTIONWARNINGS8
VISIBILITYSUN/MOON ROOF ASSEMBLY8

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure60732.1%0.77
structural or corrosion52227.6%0.79
electrical electronic31516.6%0.91
unclear1226.4%0.93
loss of control1035.4%0.79
noise or comfort633.3%0.78
fluid or fuel leak512.7%0.78
fire or overheating462.4%0.83
visibility or lighting412.2%0.85
restraint or airbag231.2%0.86
Severities
LabelCountShare of taggedMean confidence
moderate93149.2%0.77
low88546.8%0.70
high623.3%0.83
none130.7%0.84
critical20.1%0.58

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1,893 tagged complaints of 1,893 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

25 recalls. Showing the latest 10 of 25.

26V123000

Date: 2026-03-03. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visi (excerpt)

Consequence: An incorrectly displayed rearview image can reduce the drivera s view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026. (excerpt)

Do not drive: No. Park outside: No.

26V117000

Date: 2026-03-03. Systems: VISIBILITY.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly. (excerpt)

Consequence: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs (excerpt)

Do not drive: No. Park outside: No.

25V881000

Date: 2025-12-18. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power. (excerpt)

Consequence: A loss of drive power increases the risk of a crash. (excerpt)

Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16) (excerpt)

Do not drive: No. Park outside: No.

25V829000

Date: 2025-12-01. Systems: STRUCTURE.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.

Consequence: A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.

Do not drive: No. Park outside: No.

25V789000

Date: 2025-11-14. Systems: ELECTRICAL SYSTEM.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure. (excerpt)

Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire. (excerpt)

Remedy: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. For (excerpt)

Do not drive: No. Park outside: No.

25V693000

Date: 2025-10-10. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Consequence: Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.

Remedy: Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.

Do not drive: No. Park outside: No.

25V685000

Date: 2025-10-10. Systems: EQUIPMENT.

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in. (excerpt)

Consequence: An electrical short circuit can increase the risk of a fire. (excerpt)

Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters (excerpt)

Do not drive: No. Park outside: No.

25V467000

Date: 2025-07-11. Systems: FUEL SYSTEM, GASOLINE.

Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment. (excerpt)

Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire. (excerpt)

Remedy: Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is ava (excerpt)

Do not drive: No. Park outside: No.

25V442000

Date: 2025-06-27. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to (excerpt)

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. (excerpt)

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72. (excerpt)

Do not drive: No. Park outside: No.

25V345000

Date: 2025-05-23. Systems: ENGINE.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly (excerpt)

Consequence: An engine compartment fire increases the risk of injury. (excerpt)

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54. (excerpt)

Do not drive: No. Park outside: No.

Investigations

3 investigations; 1 open.

PE23013

Opened: 2023-07-07. Closed: 2024-01-24.

Failed Door Check Arm Attachment Point

On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has received 593 VOQs alleging this failure, with a variety of reported failure conditio

Systems: STRUCTURE.

Linked campaign numbers: None listed.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

RQ21002

Opened: 2021-08-03. Closed: Not listed.

Rearview Camera FMVSS 111 Noncompliance

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rea

Systems: BACK OVER PREVENTION.

Linked campaign numbers: None listed.

Manufacturer communications

290 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM86
EQUIPMENT60
POWER TRAIN54
UNKNOWN OR OTHER47
ENGINE AND ENGINE COOLING31
STRUCTURE20
ENGINE14
LATCHES/LOCKS/LINKAGES12

11037678

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.

This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rat

11036550

Date: 2026-08-28. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Customer Satisfaction Program 26N15 Certain 2020-2026 Model Year Escape and 2021-2026 Model Year Corsair Plug-in Hybrid Electric Vehicles (PHEV) a High Voltage Battery Replacement

11036530

Date: 2026-08-22. Type: Service Bulletin/Repair Instructions. Systems: SEATS, UNKNOWN OR OTHER.

For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially a

11036553

Date: 2026-08-18. Type: Other. Systems: ENGINE, UNKNOWN OR OTHER.

Customer Satisfaction Program 25M03 Certain 2020-2025 Model Year Escape, 2021-2025 Model Year Corsair and 2022- 2025 Model Year Maverick Vehicles equipped with a 2.5L Hybrid or Plug-In Hybrid engine - Exhaust Gas Recirculation (EGR) Differential Pressure Sensor Replacement, if Required After Dealer

11035099

Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, UNKNOWN OR OTHER.

This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive u

11034017

Date: 2026-06-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Some 2020-2026 Corsair/Escape, 2021-2026 Bronco Sport, and 2022-2026 Maverick vehicles equipped with an 8F35 transmission may exhibit a shudder condition, most noticeable at speeds below 60 mph (100 km/h), with no relevant diagnostic trouble codes (DTC) stored in the powertrain control module (PCM).

11034228

Date: 2026-06-11. Type: Other. Systems: VISIBILITY/WIPER.

Customer Satisfaction Program 26N09 Certain 2020 Model Year Escape, 2020-2021 Corsair, 2020-2021 Aviator, and 2020- 2021 and 2023 Explorer Vehicles Front Windshield Wiper Motor Replacement, if Required After Dealer Evaluation

11032924

Date: 2026-05-21. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

2020-2026 Explorer/Escape/Corsair, 2021-2026 Bronco Sport/Bronco, 2022-2026 Maverick, 2024-2026 Mustang/Ranger/Nautilus vehicles equipped with a 2.0L or 2.3L EcoBoost engine may require removal of the turbocharger wastegate control actuator linkage for various reasons. The Workshop Manual (WSM), Sec

11032746

Date: 2026-05-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin supersedes 25-2346. Reason for update: add Bronco Sport and Escape vehicles and add labor operations to repair the rear right/left carpet area. Some of the vehicles listed in the Model statement above may exhibit a condition where the carpet is loose or torn near the front/rear scuff p

11033577

Date: 2026-05-09. Type: Other. Systems: ENGINE.

Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year MKC and 2019-2024 Model Year Ranger Vehicles

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ESCAPE1,604
ESCAPE HYBRID288
ESCAPE PHEV1

Same model, other years

All model years | All Ford models

Other Ford models, 2020

Sources

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