The Used Car Index

2020 Ford Expedition problems

NHTSA lists 420 complaints for the 2020 Ford Expedition, 5 of them mention a crash and 7 mention a fire. 20 complaints mention an injury, with 26 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FORD EXPEDITION.

At a glance

Complaints
420
With crash
5
With fire
7
With injury (complaints)
20
Injuries
26
Deaths
0
Recalls
18
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
741,195
Investigations
2
Open investigations
1
Manufacturer communications
177

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN26362.6%
UNKNOWN OR OTHER5813.8%
ENGINE5112.1%
SEAT BELTS399.3%
ELECTRICAL SYSTEM358.3%
STRUCTURE225.2%
VEHICLE SPEED CONTROL153.6%
VISIBILITY102.4%
SERVICE BRAKES92.1%
AIR BAGS81.9%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY12
POWER TRAINAUTOMATIC TRANSMISSION6
VISIBILITYSUN/MOON ROOF ASSEMBLY6
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING5
FORWARD COLLISION AVOIDANCEWARNINGS4
LANE DEPARTUREBLIND SPOT DETECTION4
BACK OVER PREVENTIONSENSING SYSTEM3
BACK OVER PREVENTIONWARNINGS3
VISIBILITYWINDSHIELD2
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure18042.9%0.76
loss of control12930.7%0.70
restraint or airbag368.6%0.93
electrical electronic337.9%0.82
visibility or lighting143.3%0.88
noise or comfort92.1%0.72
fire or overheating61.4%0.84
structural or corrosion51.2%0.74
unclear51.2%0.93
fluid or fuel leak30.7%0.69
Severities
LabelCountShare of taggedMean confidence
moderate31976.0%0.87
low6415.2%0.69
high337.9%0.83
critical20.5%0.60
none20.5%0.93

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 420 tagged complaints of 420 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

18 recalls. Showing the latest 10 of 18.

26V402000

Date: 2026-06-24. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage. (excerpt)

Consequence: Park system damage may result in a vehicle rollaway, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for th (excerpt)

Do not drive: No. Park outside: No.

26V368000

Date: 2026-06-09. Systems: STRUCTURE.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges. (excerpt)

Consequence: Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury. (excerpt)

Remedy: Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involve (excerpt)

Do not drive: No. Park outside: No.

26V344000

Date: 2026-05-27. Systems: SEAT BELTS.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend. (excerpt)

Consequence: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash. (excerpt)

Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S34. This recall replaces and expands previous (excerpt)

Do not drive: No. Park outside: No.

25V628000

Date: 2025-09-19. Systems: ENGINE.

Defect: Ford Motor Company (Ford) is recalling certain 2020 Expedition and Lincoln Navigator vehicles. A short circuit within the battery junction box can cause an engine fire while driving or parked. (excerpt)

Consequence: A vehicle fire increases the risk of injury. (excerpt)

Remedy: Owners are advised to park their vehicles outside and away from structures and other vehicles, until the remedy is performed. Dealers will inspect and replace the battery junction box, as necessary, and remove a ground wire. On models equipped with standard-duty radiator fan motors, dealers will also install an auxiliary electrical box with a wire jumper. Repairs will be performed free of charge. (excerpt)

Do not drive: No. Park outside: Yes.

25V442000

Date: 2025-06-27. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to (excerpt)

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. (excerpt)

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72. (excerpt)

Do not drive: No. Park outside: No.

25V346000

Date: 2025-05-23. Systems: ELECTRICAL SYSTEM.

Defect: Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.

Consequence: Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.

Remedy: Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.

Do not drive: No. Park outside: No.

25V197000

Date: 2025-05-23. Systems: SEAT BELTS.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Consequence: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy: Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.

Do not drive: No. Park outside: No.

24V852000

Date: 2024-11-08. Systems: EQUIPMENT.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Do not drive: No. Park outside: No.

24V099000

Date: 2024-02-09. Systems: SEAT BELTS.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.

Consequence: Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy: Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.

Do not drive: No. Park outside: No.

23V420000

Date: 2023-06-09. Systems: EQUIPMENT.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Saf (excerpt)

Consequence: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash. (excerpt)

Remedy: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20. (excerpt)

Do not drive: No. Park outside: No.

Investigations

2 investigations; 1 open.

RQ24015

Opened: 2024-11-15. Closed: 2025-07-23.

Seat Belt Retractor Pretensioner Inadvertent Deployment

On November 22, 2023, the Oi? ce of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around

Systems: SEAT BELTS.

Linked campaign numbers: 25V197.

RQ21002

Opened: 2021-08-03. Closed: Not listed.

Rearview Camera FMVSS 111 Noncompliance

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rea

Systems: BACK OVER PREVENTION.

Linked campaign numbers: 26V104, 26V121, 26V606.

Manufacturer communications

177 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM61
EQUIPMENT51
POWER TRAIN37
UNKNOWN OR OTHER25
ENGINE AND ENGINE COOLING23
EQUIPMENT ADAPTIVE/MOBILITY8
SEATS8
STRUCTURE7

11036530

Date: 2026-08-22. Type: Service Bulletin/Repair Instructions. Systems: SEATS, UNKNOWN OR OTHER.

For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially a

11031263

Date: 2026-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, LANE DEPARTURE.

Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs)

11030282

Date: 2026-03-25. Type: Other. Systems: BACK OVER PREVENTION, LANE DEPARTURE, UNKNOWN OR OTHER.

Advance Notice a Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

11029595

Date: 2026-02-17. Type: Other. Systems: ELECTRICAL SYSTEM.

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Linco

11026928

Date: 2025-12-02. Type: Other. Systems: UNKNOWN OR OTHER.

Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement

11025611

Date: 2025-11-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of th

11024877

Date: 2025-10-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This bulletin supersedes TSB 25-2132. Reason for update: update the Part List Description and Labor Times Description Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift *

11024526

Date: 2025-10-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, LANE DEPARTURE.

Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (

11021803

Date: 2025-08-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media

11018521

Date: 2025-05-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EXPEDITION420

Same model, other years

All model years | All Ford models

Other Ford models, 2020

Sources

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