The Used Car Index

2021 Ford Explorer problems

NHTSA lists 442 complaints for the 2021 Ford Explorer, 17 of them mention a crash and 5 mention a fire. 18 complaints mention an injury, with 20 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as FORD EXPLORER.

At a glance

Complaints
442
With crash
17
With fire
5
With injury (complaints)
18
Injuries
20
Deaths
0
Recalls
27
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
889,950
Investigations
3
Open investigations
0
Manufacturer communications
323

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN12528.3%
UNKNOWN OR OTHER8619.5%
ENGINE4911.1%
ELECTRICAL SYSTEM4510.2%
BACK OVER PREVENTION368.1%
VISIBILITY/WIPER265.9%
STRUCTURE245.4%
FORWARD COLLISION AVOIDANCE194.3%
FUEL/PROPULSION SYSTEM194.3%
SERVICE BRAKES194.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY19
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING10
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING8
BACK OVER PREVENTIONWARNINGS8
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL7
BACK OVER PREVENTIONSENSING SYSTEM5
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM4
LANE DEPARTUREBLIND SPOT DETECTION4
POWER TRAINAUTOMATIC TRANSMISSION4
FORWARD COLLISION AVOIDANCEWARNINGS3

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure16136.4%0.82
electrical electronic7216.3%0.81
loss of control6915.6%0.79
visibility or lighting5111.5%0.89
unclear235.2%0.98
restraint or airbag204.5%0.88
fluid or fuel leak122.7%0.84
structural or corrosion122.7%0.73
fire or overheating112.5%0.86
noise or comfort112.5%0.86
Severities
LabelCountShare of taggedMean confidence
moderate28664.7%0.83
low11425.8%0.74
high388.6%0.83
critical30.7%0.59
none10.2%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 442 tagged complaints of 442 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

27 recalls. Showing the latest 10 of 27.

26V451000

Date: 2026-07-14. Systems: SEATS.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly. (excerpt)

Consequence: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury. (excerpt)

Remedy: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notif (excerpt)

Do not drive: No. Park outside: No.

26V402000

Date: 2026-06-24. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage. (excerpt)

Consequence: Park system damage may result in a vehicle rollaway, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for th (excerpt)

Do not drive: No. Park outside: No.

26V159000

Date: 2026-03-17. Systems: SEAT BELTS.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

Consequence: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

Do not drive: No. Park outside: No.

26V123000

Date: 2026-03-03. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visi (excerpt)

Consequence: An incorrectly displayed rearview image can reduce the drivera s view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026. (excerpt)

Do not drive: No. Park outside: No.

26V117000

Date: 2026-03-03. Systems: VISIBILITY.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly. (excerpt)

Consequence: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs (excerpt)

Do not drive: No. Park outside: No.

25V685000

Date: 2025-10-10. Systems: EQUIPMENT.

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in. (excerpt)

Consequence: An electrical short circuit can increase the risk of a fire. (excerpt)

Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters (excerpt)

Do not drive: No. Park outside: No.

25V455000

Date: 2025-07-07. Systems: FUEL SYSTEM, GASOLINE.

Defect: Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

Do not drive: No. Park outside: No.

25V442000

Date: 2025-06-27. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to (excerpt)

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. (excerpt)

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72. (excerpt)

Do not drive: No. Park outside: No.

25V393000

Date: 2025-06-13. Systems: SEATS.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Consequence: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

Do not drive: No. Park outside: No.

25V166000

Date: 2025-03-14. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Consequence: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

Do not drive: No. Park outside: No.

Investigations

3 investigations; 0 open.

EA23002

Opened: 2023-09-29. Closed: 2024-10-31.

Loss of Motive Power

On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the abilit

Systems: ENGINE.

Linked campaign numbers: 24V635.

RQ23002

Opened: 2023-06-20. Closed: 2024-02-15.

Rear Axle Bolt Failure

On July 17, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 2 consumer complaints alleging loss of vehicle forward power and/or loss of transmission torque of the rear wheels in model year (MY) 2020-2022 Ford Explorer vehicles (subject vehicles). The RQ was opened to focus on the effectiveness of the remedies of Recalls 22V-255 and 23V-199 related to th

Systems: POWER TRAIN.

Linked campaign numbers: 23V675.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

Manufacturer communications

323 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM100
POWER TRAIN95
EQUIPMENT60
UNKNOWN OR OTHER52
ENGINE AND ENGINE COOLING32
ENGINE15
STRUCTURE15
SEATS11

11038165

Date: 2026-10-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, UNKNOWN OR OTHER.

Some 2020-2024 Explorer/Aviator vehicles equipped with 3.0L EcoBoost/hybrid engine may exhibit blue or black exhaust smoke on startup for the first 5 minutes after an overnight cold soak with no illuminated malfunction indicator lamp (MIL) or powertrain diagnostic trouble codes (DTCs) present. This

11037671

Date: 2026-09-16. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL.

This article supersedes TSB 25-2373 to update a print error on publication. Some vehicles listed in the model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) C00A6 and/or C0631. This may be due to the front axle disconnect act

11036595

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER.

This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, and correct the part number LIMZ-4A015-B to L1MZ-4A015-B. Some of the vehicles listed in the Model statement above may exhibit at least one of the following condi

11036530

Date: 2026-08-22. Type: Service Bulletin/Repair Instructions. Systems: SEATS, UNKNOWN OR OTHER.

For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially a

11036103

Date: 2026-08-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, VISIBILITY/WIPER.

Some 2020-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip (LJ6Z-5452118-B) is now available to address this conditio

11035556

Date: 2026-08-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER.

Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine, 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine, and 2020-2023 Lincoln Aviator vehicles equipped with a 3.0L EcoBoost hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnosti

11035465

Date: 2026-07-09. Type: Emissions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E04 Certain 2021-2025 Model Year F-150, Maverick, Mustang, Ranger, Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module Software Update

11034011

Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This article supersedes 25-2302. Reason for update: update the labor time allowance for F-150 vehicles, update the Parts list to replace the part number W716979-S439 with W721084-S439, and add a note for LV fluids XT-10-QLVC and CXT-10-LV6 "Transfer Case Fluid". Some of the vehicles listed in the Mo

11034228

Date: 2026-06-11. Type: Other. Systems: VISIBILITY/WIPER.

Customer Satisfaction Program 26N09 Certain 2020 Model Year Escape, 2020-2021 Corsair, 2020-2021 Aviator, and 2020- 2021 and 2023 Explorer Vehicles Front Windshield Wiper Motor Replacement, if Required After Dealer Evaluation

11033775

Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

For 2020 2026 vehicles equipped with the 10R60 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. Workshop Manual (WSM) updates related to this dia

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

EXPLORER INTERCEPT HYBRID

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EXPLORER434
EXPLORER HYBRID7
EXPLORER POLICE INTERCEPT1

Same model, other years

All model years | All Ford models

Other Ford models, 2021

Sources

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