The Used Car Index

2021 Ford Ecosport problems

NHTSA lists 259 complaints for the 2021 Ford Ecosport, 7 of them mention a crash and 1 mention a fire. 4 complaints mention an injury, with 5 injuries and 2 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FORD ECOSPORT.

At a glance

Complaints
259
With crash
7
With fire
1
With injury (complaints)
4
Injuries
5
Deaths
2
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
200,237
Investigations
1
Open investigations
0
Manufacturer communications
42

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE AND ENGINE COOLING13451.7%
ENGINE8633.2%
POWER TRAIN5019.3%
ELECTRICAL SYSTEM238.9%
UNKNOWN OR OTHER218.1%
FUEL/PROPULSION SYSTEM135.0%
SERVICE BRAKES124.6%
VEHICLE SPEED CONTROL72.7%
STEERING62.3%
AIR BAGS31.2%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1
ELECTRICAL SYSTEMINSTRUMENT PANEL1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FUEL SYSTEM, GASOLINESTORAGE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure8231.7%0.83
unclear7529.0%0.95
loss of control6324.3%0.87
electrical electronic166.2%0.72
fire or overheating72.7%0.93
fluid or fuel leak62.3%0.65
noise or comfort41.5%0.79
restraint or airbag41.5%1.00
structural or corrosion10.4%0.44
visibility or lighting10.4%0.96
Severities
LabelCountShare of taggedMean confidence
moderate13652.5%0.81
low10339.8%0.77
high145.4%0.83
none41.5%0.84
critical20.8%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 259 tagged complaints of 259 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

25V442000

Date: 2025-06-27. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to (excerpt)

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. (excerpt)

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72. (excerpt)

Do not drive: No. Park outside: No.

25V126000

Date: 2025-02-28. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 EcoSport vehicles. The front axle half shafts may disconnect from the transmission, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash. In addition, a disconnected half shaft can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.

Remedy: Dealers will inspect and replace the half shafts as necessary, free of charge. Owner notification letters were mailed on May 29, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S12.

Do not drive: No. Park outside: No.

23V905000

Date: 2023-12-22. Systems: ENGINE AND ENGINE COOLING.

Defect: Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure. (excerpt)

Consequence: A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification l (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE23015

Opened: 2023-09-20. Closed: 2024-02-14.

Oil Pump Failure

On September 20, 2023, the Office of Defects Investigation (ODI) opened PE23-015 to investigate instances of engine failure due to loss of oil pressure in model year (MY) 2018-2021 Ford EcoSport vehicles. Some consumers reported a low engine oil pressure warning lamp immediately preceding a complete loss or reduction of motive power while the vehicle was in motion. The investigation revealed that

Systems: ENGINE AND ENGINE COOLING.

Linked campaign numbers: 23V905.

Manufacturer communications

42 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM17
EQUIPMENT15
UNKNOWN OR OTHER12
POWER TRAIN6
ENGINE AND ENGINE COOLING3
SEATS2
BACK OVER PREVENTION1
COMMUNICATION1

11036546

Date: 2026-08-25. Type: Other. Systems: ENGINE, UNKNOWN OR OTHER.

Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change

11026928

Date: 2025-12-02. Type: Other. Systems: UNKNOWN OR OTHER.

Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement

11021803

Date: 2025-08-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media

11019259

Date: 2025-05-10. Type: Other. Systems: UNKNOWN OR OTHER.

CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES a UPDATE SYNC SOFTWARE

11012217

Date: 2024-12-04. Type: Other. Systems: UNKNOWN OR OTHER.

Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software

11006862

Date: 2024-08-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.

11006036

Date: 2024-07-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment s

11005746

Date: 2024-07-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incor

11005710

Date: 2024-07-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB upd

11003146

Date: 2024-06-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ECOSPORT259

Same model, other years

All model years | All Ford models

Other Ford models, 2021

Sources

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