The Used Car Index

2014 Gillig LOW Floor problems

NHTSA lists 1 complaints for the 2014 Gillig LOW Floor, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as GILLIG LOW FLOOR.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
23
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
25,579
Investigations
0
Open investigations
0
Manufacturer communications
20

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1100.0%
ENGINE1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1100.0%0.98
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

23 recalls. Showing the latest 10 of 23.

22V276000

Date: 2022-04-25. Systems: ELECTRICAL SYSTEM.

Defect: Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.

Consequence: The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.

Remedy: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.

Do not drive: No. Park outside: No.

20V392000

Date: 2020-07-02. Systems: STEERING.

Defect: Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.

Consequence: A loss of power steering assist may increase the risk of crash.

Remedy: Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

Do not drive: No. Park outside: No.

20V179000

Date: 2020-03-25. Systems: ELECTRICAL SYSTEM.

Defect: Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.

Consequence: With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.

Remedy: Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Do not drive: No. Park outside: No.

19V193000

Date: 2019-03-08. Systems: EXTERIOR LIGHTING.

Defect: Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.

Consequence: A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.

Remedy: Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Do not drive: No. Park outside: No.

18V789000

Date: 2018-11-09. Systems: PARKING BRAKE, SERVICE BRAKES, AIR.

Defect: Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.

Consequence: Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. Either condition may increase the risk of a crash.

Remedy: Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Do not drive: No. Park outside: No.

18V511000

Date: 2018-08-09. Systems: EXTERIOR LIGHTING.

Defect: Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: The mismatched flashing may confuse other drivers, increasing the risk of a crash.

Remedy: Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Do not drive: No. Park outside: No.

18V418000

Date: 2018-06-20. Systems: EXTERIOR LIGHTING.

Defect: Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: The reduced visibility of the turn signals can increase the risk of a crash.

Remedy: Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Do not drive: No. Park outside: No.

17V559000

Date: 2017-09-08. Systems: STEERING.

Defect: Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.

Consequence: A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.

Remedy: Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.

Do not drive: No. Park outside: No.

17V119000

Date: 2017-02-24. Systems: EXTERIOR LIGHTING.

Defect: Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: The reduced visibility of the turn signals may increase the risk of a crash.

Remedy: Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Do not drive: No. Park outside: No.

16V662000

Date: 2016-09-14. Systems: SERVICE BRAKES, AIR.

Defect: Gillig LLC (Gillig) is recalling certain model year 2014-2016 Gillig 29-foot Low Floor transit buses manufactured November 20, 2014, to February 11, 2016. These buses, equipped with disc brakes, have rear brake hoses that can rub chassis components and fray.

Consequence: A frayed hose may leak air, causing the rear brake(s) to lock up unexpectedly, or fail to operate when the brakes are applied. Either scenario increases the risk of a crash.

Remedy: Gillig will provide fleets new rear brake hoses, fittings, clamps, and hardware along with instructions on how to reorient the hoses using the new fittings, and reimburse them for their labor, free of charge. The recall began on September 29, 2016. Owners may contact Gillig customer service at 1-800-735-1500.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

20 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT6
STEERING5
EQUIPMENT ADAPTIVE/MOBILITY3
ELECTRICAL SYSTEM2
ENGINE AND ENGINE COOLING2
FUEL SYSTEM, OTHER2
AIR BAGS1
SERVICE BRAKES, AIR1

10161336

Date: 2019-05-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

After a review of the fuse selection in some of your 2013 through 2015 Hybrid buses, Gillig determined that the fuses in the battery fuse box need to be changed.

10161335

Date: 2019-05-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.

10128595

Date: 2018-01-10. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

A procedure to properly adjust the draglink so the socket won't over articulate, causing increased wear.

10128594

Date: 2018-01-05. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

It was found that an earlier Bulletin spec'd bolts that could be too long due to variances in bolt shoulder length, so this bulletin was written to make sure bolt attachments were correct.

10117370

Date: 2017-08-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

This field service bulletin is instructing vehicle owners and aftermarket part purchasers to remove the "Duck Bill" valves in the rear run box to prevent water intrapment, which can contribute to corrosion of some components. Owners are asked to permanently remove the duck bill valves from the rear

10117369

Date: 2017-08-08. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

This field service bulletin informs vehicle owners and aftermarket part purchasers that Gillig will be sending them parts and service instructions to upgrade the electric power steering pump systems on certain BAE Hybrid Low Floor buses. The bulletin details how a new pump-motor "swing unit" will be

10115288

Date: 2017-07-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT ADAPTIVE/MOBILITY, FUEL SYSTEM, OTHER.

This field service bulletin is informing vehicle owners and aftermarket part purchasers that the Pressure Relief Device (PRD) vent tube caps on Agility CNG systems are important to maintain to help prevent moisture and/or debris from causing the PRD to malfunction. The bulletin is clear that the exi

10115287

Date: 2017-07-06. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

This field service bulletin is informing vehicle owners and aftermarket part purchasers that NewayA?, a SAF-HOLLANDA? division, has identified some suspension installation and monitoring issues on the ADLSD-120 suspension used on 29' Gillig buses manufactured between 2007 and 2017. The following pro

10110362

Date: 2016-12-20. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections s

10115971

Date: 2016-12-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STEERING.

Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections s

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
LOW FLOOR1

Same model, other years

All model years | All Gillig models

Other Gillig models, 2014

Sources

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