No complaints are listed for the 2002 Gillig LOW Floor. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as GILLIG LOW FLOOR.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
8 recalls.
Date: 2018-06-20. Systems: EXTERIOR LIGHTING.
Defect: Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The reduced visibility of the turn signals can increase the risk of a crash.
Remedy: Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2017-02-24. Systems: EXTERIOR LIGHTING.
Defect: Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The reduced visibility of the turn signals may increase the risk of a crash.
Remedy: Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2009-09-28. Systems: INTERIOR LIGHTING.
Defect: GILLIG CORPORATION IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN JANUARY 2001 AND SEPTEMBER 2009 EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Consequence: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.
Remedy: GILLIG WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SPETEMBER 29, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GILLIG FIELD SERVICES AT 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2004-10-14. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: CERTAIN GILLIG BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES.
Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. THE RECALL BEGAN OCTOBER 8, 2004. OWNERS SHOULD CONTACT GILLIG AT 1-800-735-1500..
Do not drive: No. Park outside: No.
Date: 2004-10-07. Systems: ENGINE AND ENGINE COOLING.
Defect: ON CERTAIN TRANSIT BUSES EQUIPPED WITH DETROIT DIESEL SERIES 40 ENGINES, THE TURBOCHARGER CAN FAIL ALLOWING LUBRICATING OIL TO SPILL ONTO THE ENGINE.
Consequence: THIS CAN RESULT IN A FIRE IN THE ENGINE COMPARTMENT.
Remedy: DEALERS WILL INSPECT AND REPLACE THE TURBOCHARGER TO PREVENT THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. DETROIT DIESEL IS CONDUCTING OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. GILLIG ISSUED A RENOTIFICATION LETTER TO OWNERS ON FEBRUARY 27, 2007. OWNERS SHOULD CONTACT DETROIT DETROIT DIESEL AT 313-5923708 OR GILLIG AT 510-785-1500.
Do not drive: No. Park outside: No.
Date: 2003-10-14. Systems: ELECTRICAL SYSTEM.
Defect: INCORRECT ASSEMBLY OF ELECTRICAL CONNECTIONS AND SECUREMENT IN THE ENGINE COMPARTMENT COULD COME LOOSE.
Consequence: INCORRECT ASSEMBLY COULD CAUSE ELECTRICAL SHORTS, ARCING, AND FIRE.
Remedy: DEALERS WILL INSPECT ENGINE COMPARTMENT WIRING FOR CORRECT CABLE ASSEMBLY, FASTNER TORQUE, AND CORRECT WIRE PROTECTION. OWNER NOTIFICATION BEGAN OCTOBER 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG AT 510-785-1500.
Do not drive: No. Park outside: No.
Date: 2003-02-21. Systems: ELECTRICAL SYSTEM.
Defect: ON CERTAIN 1998-2002 35' AND 40' BUSES AND 1999-2002 29' BUSES, THE INSTALLATION OF THE AIR CONDITIONER UNIT USES BOLTS ALONG THE EDGE OF THE HOUSING FOR ATTACHMENT. ONE SPECIFIC BOLT CAN BE TOO CLOSE TO THE MAIN POWER CABLE ATTACHMENT. POSITIONAL TOLERANCE OR THE USE OF TOO LONG A BOLT COULD CAUSE AN ELECTRICAL SHORT.
Consequence: AN ELECTRICAL SHORT COULD LEAD TO COMPONENT FAILURE OR POTENTIALLY A VEHICLE FIRE.
Remedy: CUSTOMERS HAVE BEEN NOTIFIED TO CUT THE EXCESS LENGTH OF THE AIR CONDITIONER UNIT MOUNTING BOLT. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2002-07-25. Systems: STEERING.
Defect: ON CERTAIN LOW FLOOR 29, 35, AND 40 FOOT BUSES, THE STEERING GEAR INPUT SHAFT BOLT INSTALLED WAS A 3/8" DIAMETER COARSE THREAD GRADE 8 FASTENER INSTEAD OF THE REQUIRED 7/16" DIAMETER FINE THREAD GRADE 8 FASTENER.
Consequence: IN THE EVENT OF A CRASH OR SOME OTHER EXTRAORDINARY SHOCK LOAD ON THE STEERING, A LOSS OF STEERING COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE SUSPECT FASTENER WITH THE CORRECT FASTENER. OWNER NOTIFICATION BEGAN AUGUST 6, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG AT 1-510-785-1500.
Do not drive: No. Park outside: No.
Manufacturer communications
14 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 6 |
|---|
| STEERING | 4 |
|---|
| ENGINE AND ENGINE COOLING | 2 |
|---|
| AIR BAGS | 1 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
| STRUCTURE | 1 |
|---|
10161335
Date: 2019-05-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.
10128595
Date: 2018-01-10. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
A procedure to properly adjust the draglink so the socket won't over articulate, causing increased wear.
10128594
Date: 2018-01-05. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
It was found that an earlier Bulletin spec'd bolts that could be too long due to variances in bolt shoulder length, so this bulletin was written to make sure bolt attachments were correct.
10110362
Date: 2016-12-20. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections s
10115971
Date: 2016-12-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STEERING.
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections s
10083506
Date: 2016-09-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
THIS FIELD SERVICE BULLETIN PROVIDES NEW INFORMATION FROM BORG WARNER (DELCO) REVISING THE MAINTENANCE PROCEDURE FOR STARTER B+ CABLE MAINTENANCE AND TORQUE VALUES.
10083503
Date: 2016-04-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
THIS FIELD SERVICE BULLETIN APPLIES TO ALL NON-HYBRID LOW FLOOR BUSES WITH 480 VOLT HVAC SYSTEMS. IT ADVISES INSTALLATION OF A LOCKOUT MECHANISM FOR THE BATTERY DISCONNECT SYSTEM. DETAILS ARE PROVIDED ON HOW TO OBTAIN A LOCKOUT PADLOCK FROM GILLIG AT NO CHARGE.
10083501
Date: 2016-03-18. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES WITH SKF AIR DRYERS. IT WARNS AGAINST THE USE OF NON-SKF CARTRIDGES IN SKF AIR DRYERS AND RECOMMENDS ONLY USING GENUINE SKF CARTRIDGES.
10083500
Date: 2015-05-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES. IT ADVISES ON THE NECESSITY OF MAINTAINING PROPER RIDE HEIGHT AND PROVIDES CURRENT INSPECTION AND ADJUSTMENT PROCEDURES.
10083492
Date: 2014-04-24. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES WITH AEROQUIP FC-300 COOLANT HOSES. EATON AEROQUIP HAS RECENTLY DETERMINED THAT NEWER COOLANTS CONTAINING OAT (ORGANIC ACID TECHNOLOGY) ARE NOT COMPATIBLE WITH THEIR FC300 HOSE MATERIAL. DETAILS ARE PROVIDED ON HOW TO OBTAIN REPLACEMENT PART