No complaints are listed for the 2017 Gillig LOW Floor. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as GILLIG LOW FLOOR.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
15 recalls. Showing the latest 10 of 15.
Date: 2022-04-25. Systems: ELECTRICAL SYSTEM.
Defect: Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence: The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2021-05-14. Systems: FUEL SYSTEM, DIESEL.
Defect: Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2020-07-02. Systems: STEERING.
Defect: Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Consequence: A loss of power steering assist may increase the risk of crash.
Remedy: Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2020-03-25. Systems: ELECTRICAL SYSTEM.
Defect: Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Consequence: With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Remedy: Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2019-03-08. Systems: EXTERIOR LIGHTING.
Defect: Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Consequence: A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.
Remedy: Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2019-01-28. Systems: STEERING.
Defect: Gillig LLC (Gillig) is recalling certain 2016-2018 Low Floor buses. The ball stud of the steering system draglink may not have been properly tightened.
Consequence: If the ball stud is insufficiently tightened, the ball stud may wear, resulting in reduced handling and stability, increasing the risk of crash.
Remedy: Gillig will notify owners, and dealers will inspect and correct the ball stud tightness, as necessary, free of charge. The recall began March 20, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2018-12-12. Systems: STRUCTURE.
Defect: Gillig, LLC (Gillig) is recalling certain 2016-2017 Gillig Low Floor transit buses. As built, one of the emergency exit windows may not be able to be easily used in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: An obstructed emergency exit can hinder passengers from vacating the bus in the event of an emergency, increasing the risk of injury.
Remedy: Gillig will notify owners, and dealers will move one of the emergency exit windows to an unobstructed location, free of charge. The recall began February 22, 2019. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2018-11-09. Systems: PARKING BRAKE, SERVICE BRAKES, AIR.
Defect: Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
Consequence: Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. Either condition may increase the risk of a crash.
Remedy: Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2018-09-25. Systems: POWER TRAIN.
Defect: Gillig LLC (Gillig) is recalling certain 2017-2018 Gillig Low Floor transit buses equipped with certain Allison transmission hybrid drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive.
Consequence: A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash.
Remedy: Gillig will notify owners, and Allison Transmission service centers will replace the C1 and C2 pressure switches, free of charge. The recall began October 4, 2018. Owners may contact Allison Transmission at 1-800-252-5283 or Gillig customer service at 1-800-735-1500.
Do not drive: No. Park outside: No.
Date: 2018-08-09. Systems: EXTERIOR LIGHTING.
Defect: Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The mismatched flashing may confuse other drivers, increasing the risk of a crash.
Remedy: Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Do not drive: No. Park outside: No.
Manufacturer communications
6 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 2 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 2 |
|---|
| ENGINE AND ENGINE COOLING | 1 |
|---|
| EQUIPMENT | 1 |
|---|
| FUEL SYSTEM, OTHER | 1 |
|---|
| SERVICE BRAKES, HYDRAULIC | 1 |
|---|
| SUSPENSION | 1 |
|---|
10178706
Date: 2020-07-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
During the review of the coolant sensor circuit in some buses, it was determined that the 10 Amp circuit breaker currently utilized in this circuit should be replaced with a 4 Amp circuit breaker.
10161335
Date: 2019-05-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.
10154195
Date: 2019-02-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC.
Because of the high failure rate of the Honeywell/Hobbs 4-lb foot brake pressure switch, we are replacing them with an Index foot brake pressure switch, which has been found to be much more robust.
10117370
Date: 2017-08-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
This field service bulletin is instructing vehicle owners and aftermarket part purchasers to remove the "Duck Bill" valves in the rear run box to prevent water intrapment, which can contribute to corrosion of some components. Owners are asked to permanently remove the duck bill valves from the rear
10115288
Date: 2017-07-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT ADAPTIVE/MOBILITY, FUEL SYSTEM, OTHER.
This field service bulletin is informing vehicle owners and aftermarket part purchasers that the Pressure Relief Device (PRD) vent tube caps on Agility CNG systems are important to maintain to help prevent moisture and/or debris from causing the PRD to malfunction. The bulletin is clear that the exi
10115287
Date: 2017-07-06. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
This field service bulletin is informing vehicle owners and aftermarket part purchasers that NewayA?, a SAF-HOLLANDA? division, has identified some suspension installation and monitoring issues on the ADLSD-120 suspension used on 29' Gillig buses manufactured between 2007 and 2017. The following pro