No complaints are listed for the 2002 International 7500. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as INTERNATIONAL 7500.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2005-04-28. Systems: TRAILER HITCHES.
Defect: ON CERTAIN VEHICLES EQUIPPED WITH AIR OPERATED FIFTH WHEEL SLIDES AND AN MSVA 7-PACK ACCESSORY CONTROLLER, THE 7-PACK CAN ALLOW WATER TO CONTAMINATE ITS CIRCUIT BOARD. THIS COULD RESULT IN INADVERTENT OPERATION OF THE FIFTH WHEEL SLIDE CONTROL.
Consequence: IF THE SLIDE CONTROL ACTUATES WHILE THE VEHICLE IS IN MOTION, MOMENTUM FROM THE TRAILER CAN CAUSE THE FIFTH WHEEL TO SLIDE WITHOUT INPUT FROM THE DRIVER, WHICH COULD RESULT IN A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL RELOCATE THE MSVA 7-PACK TO A LESS WATER INTENSIVE ENVIRONMENT. A NEW MSVA 7-PACK BASE, THAT HAS BEEN IMPROVED TO PREVENT WATER INTRUSION, AND ALL AIR ACCESSORY SOLENOIDS WILL BE INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 5, 2005. OWNERS MAY CONTACT INTERNATIONAL AT 1-800-448-7825.
Do not drive: No. Park outside: No.
Date: 2004-06-30. Systems: ELECTRICAL SYSTEM.
Defect: ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH INTERNATIONAL DT530, CUMMINS, OR CATERPILLAR I-6 ENGINES, THE POSITIVE BATTERY CABLE BETWEEN THE BATTERIES AND THE STARTER MAY RUB AGAINST AN ELECTRICAL GROUND CABLE BETWEEN THE STARTER AND FRAME RAIL.
Consequence: THIS COULD CAUSE AN ELECTRICAL SHORT AND/OR FIRE.
Remedy: DEALERS WILL INSPECT FOR ANY CHAFING. IF THERE IS NO EVIDENCE OF CHAFING, A SADDLE CLAMP WILL BE INSTALLED. IF THERE IS EVIDENCE OF CHAFING, THE DAMAGED CABLES WILL BE REPLACED AND THE SADDLE CLAMP INSTALLED. THE RECALL BEGAN ON AUGUST 16, 2004. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Do not drive: No. Park outside: No.
Date: 2004-03-22. Systems: POWER TRAIN.
Defect: ON CERTAIN TRUCKS EQUIPPED WITH DT466 OR DT530 1308 STYLE ENGINES AND 4X4 OR 6X6 CAPABILITY, THE UNIVERSAL JOINT BETWEEN THE FRONT DRIVE SHAFT AND DRIVE AXLE COULD COME IN CONTACT WITH THE ENGINE OIL FILTER UNDER CERTAIN BRAKING CONDITIONS.
Consequence: THIS COULD CAUSE A LOSS OF COMPLETE ENGINE OIL WHICH COULD RESULT IN THE ENGINE SHUTTING DOWN AND INCREASE THE RISK OF PROPERTY DAMAGE, PERSONAL INJURY, OR A CRASH.
Remedy: DEALERS WILL INSTALL A SHORTER OIL FILTER AND ADAPTER. OWNER NOTIFICATION IS EXPECTED TO BEGIN APRIL 29, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Do not drive: No. Park outside: No.
Date: 2002-07-26. Systems: FUEL SYSTEM, GASOLINE.
Defect: ON CERTAIN HEAVY DUTY TRUCKS, THE FUEL LINE IS ROUTED TOO CLOSE TO A TURBO CHARGER OUTLET/EXHAUST PIPE. IF AN INTERFERENCE CONDITION OCCURS BETWEEN THE FUEL HARNESS AND THE EXHAUST PIPE, THE FUEL LINE INSIDE THE REFLECTIVE HEAT WRAP COULD MELT DUE TO EXCESSIVE HEAT. (excerpt)
Consequence: THE MELTING OF THE LINE COULD RESULT IN IMMEDIATE ENGINE SHUT DOWN, INCREASING THE RISK OF A CRASH. (excerpt)
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PROPER ROUTING OF THE FUEL HARNESS. IF THE HARNESS IS ROUTED NEAR THE EXHAUST SYSTEM, A NEW FUEL HARNESS WILL BE INSTALLED. OWNER NOTIFICATION BEGAN DECEMBER 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-78 (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
88 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 30 |
|---|
| EQUIPMENT | 15 |
|---|
| ENGINE AND ENGINE COOLING | 14 |
|---|
| ENGINE | 9 |
|---|
| UNKNOWN OR OTHER | 8 |
|---|
| POWER TRAIN | 5 |
|---|
| STEERING | 5 |
|---|
| STRUCTURE | 5 |
|---|
11029461
Date: 2026-02-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs auto
11028359
Date: 2026-01-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Engine replacements for all International engines will need to follow this procedure.
11027310
Date: 2025-12-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
11026148
Date: 2025-12-05. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
11026190
Date: 2025-11-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
In some geographic areas, ambient temperatures reaching below 15A?F (-10 A?C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler
11022447
Date: 2025-08-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Title: Service Portal iKNow Feedback Case Types Applies To: All
11022310
Date: 2025-08-25. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
11021609
Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
11021606
Date: 2025-07-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
11021607
Date: 2025-07-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check