No complaints are listed for the 2002 International 9400. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as INTERNATIONAL 9400.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2007-01-29. Systems: ELECTRICAL SYSTEM.
Defect: ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR C10, C11, C12, C13, C15 OR C16 ENGINES, THE POSITIVE BATTERY CABLES THAT SUPPLY POWER FROM THE BATTERIES TO THE STARTER MAY RUB AGAINST AN ELECTRICAL GROUND CABLE BETWEEN THE ENGINE AND THE STARTER, AN ELECTRICAL GROUND CABLE BETWEEN THE FRAME RAIL AND THE STARTER, OR THE FRAME RAIL ITSELF.
Consequence: THIS RUBBING MAY CAUSE AN ELECTRICAL SHORT OR A FIRE WHICH CAN RESULT IN PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLES TO DETERMINE IF ANY RUBBING HAS OCCURRED. NEW BATTERY CABLES WILL BE REPLACED AS NECESSARY. DEALERS WILL ALSO REROUTE THE BATTERY CABLES BETWEEN THE STARTER AND BATTERY BOX USING NEW BRACKETS. THE RECALL BEGAN ON APRIL 20, 2007. OWNERS MAY CONTACT INTERNATIONAL AT 1-800-448-7825.
Do not drive: No. Park outside: No.
Date: 2004-10-07. Systems: SUSPENSION.
Defect: ON CERTAIN HEAVY DUTY TRUCKS,THE LOWER TIE ROD ARMS ON CERTAIN AXLES WERE NOT INDUCTION HARDENED AS REQUIRED BY INTERNATIONAL'S SPECIFICATION.
Consequence: WITHOUT THE INDUCTION HARDENING PROCESS BEING PERFORMED, THE TIE ROD ARM MAY FATIGUE DURING THE EXPECTED LIFE OF THE VEHICLE. A FATIGUE FAILURE OF THE TIE ROD ARM MAY RESULT IN A LOSS OF VEHICLE STEERING CONTROL THAT CAN POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE LOWER TIE ROD ARMS. THE RECALL BEGAN ON NOVEMBER 19, 2004. OWNERS SHOULD CONTACT INTERNATIONAL TRUCK AND ENGINE AT 1-800-448-7825.
Do not drive: No. Park outside: No.
Date: 2004-02-27. Systems: EQUIPMENT.
Defect: ON CERTAIN CONVENTIONAL TRUCKS EQUIPPED WITH PRO-SLEEPER BERTHS, WATER INTRUSION CAN BE FOUND IN THE BUNK CONTROL PANEL AREA AND POOL IN THE TOPS OF THE DOME LIGHT, TV/VCR, AND OR REFRIGERATOR POWER SWITCHES.
Consequence: THE CIRCUIT BOARDS IN THE SWITCHES COULD HEAT UP , POSSIBLY PRODUCE A FLAME OR FIRE, AND CAUSE PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: DEALERS WILL INSTALL A WATER SHIELD OVER THE BACK OF THE ENTIRE BUNK CONTROL PANEL. OWNER NOTIFICATION BEGAN ON JULY 16, 2004. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Do not drive: No. Park outside: No.
Date: 2002-09-25. Systems: STEERING.
Defect: ON CERTAIN HEAVY DUTY TRUCKS, THE JOINT BETWEEN THE LOWER PORTION OF THE STEERING COLUMN AND THE UPPER END OF THE INTERMEDIATE STEERING SHAFT MAY HAVE A MISSING OR LOOSE PINCH BOLT. THIS CONDITION COULD ALSO OCCUR AT THE LOWER END OF THE INTERMEDIATE STEERING SHAFT AT THE STEERING GEAR CONNECTION. (excerpt)
Consequence: IF A PINCH BOLT IS MISSING OR VIBRATES LOOSE, THE SHAFT COULD SEPARATE FROM THE STEERING COLUMN OR STEERING GEAR, AND /OR ALLOW SLIPPAGE BETWEEN THE JOINED SHAFTS, INCREASING THE RISK OF A CRASH. (excerpt)
Remedy: DEALERS WILL INSPECT BOTH ENDS OF THE SHAFT TO ENSURE THE PINCH BOLT IS INSTALLED AND/OR PROPERLY TORQUED. IF THE BOLT AND NUT ARE MISSING, A NEW BOLT, NUT, AND WASHER WILL BE INSTALLED. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING SEPTEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIM (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
78 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 26 |
|---|
| ENGINE AND ENGINE COOLING | 14 |
|---|
| EQUIPMENT | 12 |
|---|
| UNKNOWN OR OTHER | 8 |
|---|
| ENGINE | 7 |
|---|
| STEERING | 5 |
|---|
| SUSPENSION | 5 |
|---|
| POWER TRAIN | 4 |
|---|
11035945
Date: 2026-07-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
There are two ways to program 5000 and 9000 odometer. You can use Intune or Instrument Cluster Program also known as IPC to correctly set the mileage for the odometer.
11029461
Date: 2026-02-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs auto
11028359
Date: 2026-01-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Engine replacements for all International engines will need to follow this procedure.
11027310
Date: 2025-12-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
11026148
Date: 2025-12-05. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
11026190
Date: 2025-11-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
In some geographic areas, ambient temperatures reaching below 15A?F (-10 A?C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler
11022447
Date: 2025-08-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Title: Service Portal iKNow Feedback Case Types Applies To: All
11022310
Date: 2025-08-25. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
11021609
Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
11021606
Date: 2025-07-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models