NHTSA lists 1,789 complaints for the 2015 Jeep Cherokee, 45 of them mention a crash and 28 mention a fire. 24 complaints mention an injury, with 32 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as JEEP CHEROKEE.
Recalls
See new recalls and investigations this week.
11 recalls. Showing the latest 10 of 11.
Date: 2023-05-11. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off. (excerpt)
Consequence: A fire while parked or driving can increase the risk of injury. (excerpt)
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC (excerpt)
Do not drive: No. Park outside: Yes.
Date: 2020-06-11. Systems: POWER TRAIN.
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential insid (excerpt)
Consequence: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury. (excerpt)
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47. (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-05-17. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jee (excerpt)
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. (excerpt)
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-12-21. Systems: EQUIPMENT.
Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive fo (excerpt)
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. (excerpt)
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-08-10. Systems: SEATS.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Consequence: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Do not drive: No. Park outside: No.
Date: 2016-07-12. Systems: POWER TRAIN.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler (excerpt)
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash. (excerpt)
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-12-09. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit. (excerpt)
Consequence: A short circuit in the module increases the risk of a fire. (excerpt)
Remedy: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-10-19. Systems: ENGINE AND ENGINE COOLING.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
Consequence: If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Remedy: Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Do not drive: No. Park outside: No.
Date: 2015-07-23. Systems: EQUIPMENT.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain netw (excerpt)
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash. (excerpt)
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-06-22. Systems: STRUCTURE.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module. (excerpt)
Consequence: A short circuit in the liftgate control module may result in a fire. (excerpt)
Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer serv (excerpt)
Do not drive: No. Park outside: No.
Investigations
4 investigations; 1 open.
PE22009
Opened: 2022-07-22. Closed: 2023-10-29.
Electronic Parking Brake Water Ingress
The Office of Defects Investigation (ODI) opened investigation PE22-009 after having received 80 complaints on model years 2014-2020 Jeep Cherokees alleging the Electronic Parking Brake (EPB) inadvertently activated while the vehicle was in motion.During this investigation, the subject vehicles were updated to include only Model Years (MY) 2014-2016, while MY 2017-2020 were considered peers.Based
Systems: PARKING BRAKE.
Linked campaign numbers: None listed.
EA21002
Opened: 2021-09-17. Closed: Not listed.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt
Systems: AIR BAGS.
Linked campaign numbers: None listed.
RQ15004
Opened: 2015-07-24. Closed: 2016-01-05.
Software security vulnerability
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to in
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: 15V508000.
PE15003
Opened: 2015-01-13. Closed: 2015-12-09.
Engine compartment fire
On October 15, 2015, Fiat Chrysler Automobiles, US LLC, (FCA), submitted a Defect Information Report (DIR) to NHTSA regarding an air-conditioning suction/discharge combo line routing condition that may result in engine compartment fire in approximately 75,574 model year (MY) 2015 Jeep Cherokee vehicles equipped with 2.4L engines and built from October 1, 2014 through June 18, 2015 (NHTSA Recall 15
Systems: ENGINE, EQUIPMENT.
Linked campaign numbers: 15V676000.
Manufacturer communications
613 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 225 |
|---|
| POWER TRAIN | 185 |
|---|
| EQUIPMENT | 134 |
|---|
| ENGINE AND ENGINE COOLING | 77 |
|---|
| STRUCTURE | 53 |
|---|
| BACK OVER PREVENTION | 23 |
|---|
| ENGINE | 23 |
|---|
| EXTERIOR LIGHTING | 22 |
|---|
11030035
Date: 2026-03-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
11028904
Date: 2026-02-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
11026812
Date: 2025-12-19. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
11023612
Date: 2025-09-18. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
SWITCH - CLUTCH STARTER INTERLOCK & MASTER CYLINDER ASSEMBLY - CLUTCH
11022011
Date: 2025-08-16. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
11022026
Date: 2025-08-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
11022027
Date: 2025-08-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
11022012
Date: 2025-08-14. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
11022003
Date: 2025-08-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
11020600
Date: 2025-07-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed