NHTSA lists 687 complaints for the 2018 Jeep Cherokee, 11 of them mention a crash and 5 mention a fire. 3 complaints mention an injury, with 7 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as JEEP CHEROKEE.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2025-04-29. Systems: POWER TRAIN.
Defect: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Do not drive: No. Park outside: No.
Date: 2018-08-09. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module (excerpt)
Consequence: A vehicle stall can increase the risk of a crash. (excerpt)
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87. (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-07-26. Systems: POWER TRAIN.
Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Consequence: If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
Do not drive: No. Park outside: No.
Date: 2018-05-17. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jee (excerpt)
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. (excerpt)
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-05-01. Systems: FUEL SYSTEM, GASOLINE.
Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.
Do not drive: No. Park outside: No.
Date: 2017-10-24. Systems: ENGINE AND ENGINE COOLING.
Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Do not drive: No. Park outside: No.
Date: 2017-08-31. Systems: EQUIPMENT, WHEELS.
Defect: Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, (excerpt)
Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash. (excerpt)
Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
211 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 63 |
|---|
| EQUIPMENT | 49 |
|---|
| STRUCTURE | 34 |
|---|
| POWER TRAIN | 33 |
|---|
| ENGINE AND ENGINE COOLING | 27 |
|---|
| VISIBILITY | 10 |
|---|
| ENGINE | 9 |
|---|
| EXTERIOR LIGHTING | 7 |
|---|
11035038
Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM: a After performing Recall 01C, the vehicle may get a 'Service AWD' message on the EVIC.
11035039
Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM: a Negative response 0X22 after Recall 01C flash triggers one or more communication codes with controllers.
11034385
Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Backup Camera Poor Image Quality Inspection
11031688
Date: 2026-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Door Latch, Handle And Ajar Additional Service Information.
11031328
Date: 2026-04-11. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? C1494-07 - PTU Fork Position-Mechanincal Failures. Customers m
11031344
Date: 2026-04-08. Type: Warranty Program/Extension. Systems: POWER TRAIN.
ID-26-19 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
11031345
Date: 2026-04-08. Type: Warranty Program/Extension. Systems: POWER TRAIN.
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
11031346
Date: 2026-04-08. Type: Warranty Program/Extension. Systems: POWER TRAIN.
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
11031347
Date: 2026-04-08. Type: Warranty Program/Extension. Systems: POWER TRAIN.
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
11031348
Date: 2026-04-08. Type: Warranty Program/Extension. Systems: POWER TRAIN.
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)