NHTSA lists 166 complaints for the 2021 Jeep Cherokee, 10 of them mention a crash and 4 mention a fire. 6 complaints mention an injury, with 8 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as JEEP CHEROKEE.
At a glance
Complaints
166
With crash
10
With fire
4
With injury (complaints)
6
Injuries
8
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
61,711
Investigations
0
Open investigations
0
Manufacturer communications
256
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
POWER TRAIN
96
57.8%
ENGINE
27
16.3%
UNKNOWN OR OTHER
24
14.5%
ELECTRICAL SYSTEM
23
13.9%
SERVICE BRAKES
13
7.8%
FORWARD COLLISION AVOIDANCE
10
6.0%
AIR BAGS
8
4.8%
FUEL/PROPULSION SYSTEM
5
3.0%
SUSPENSION
5
3.0%
STEERING
3
1.8%
Top subsystems
System
Subsystem
Complaints
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
5
FORWARD COLLISION AVOIDANCE
WARNINGS
4
POWER TRAIN
TRANSFER CASE (4-WHEEL DRIVE)
4
BACK OVER PREVENTION
WARNINGS
1
ELECTRICAL SYSTEM
12V/24V/48V BATTERY
1
LANE DEPARTURE
ASSIST
1
LANE DEPARTURE
BLIND SPOT DETECTION
1
LATCHES/LOCKS/LINKAGES
DOORS
1
POWER TRAIN
DRIVELINE
1
SERVICE BRAKES, AIR
ANTILOCK
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail. (excerpt)
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury. (excerpt)
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for (excerpt)
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Consequence: An air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.
Defect: Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.
Consequence: A transmission fluid leak increases the risk of a fire.
Remedy: Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.
Defect: Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
Consequence: A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
Remedy: Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
256 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
82
EQUIPMENT
81
ENGINE AND ENGINE COOLING
29
POWER TRAIN
22
STRUCTURE
20
UNKNOWN OR OTHER
16
VISIBILITY
15
EXTERIOR LIGHTING
14
11034385
Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Backup Camera Poor Image Quality Inspection
11031688
Date: 2026-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Door Latch, Handle And Ajar Additional Service Information.
11031423
Date: 2026-04-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and
11030229
Date: 2026-03-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): a **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance
11030269
Date: 2026-03-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Backup Camera Poor Image Quality Inspection
11030150
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
If replacing $8474412A$ with $8474413A$ version, verify vehicle is proxied and configured properly. The 4412 part does not have RSD (SXM) capability. The 4413 part has RSD (SXM) capability and will not have an antenna connected. If replacement radio does not function, verify RSD sales code is added
11030035
Date: 2026-03-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
11029670
Date: 2026-02-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and
11028904
Date: 2026-02-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
11028779
Date: 2026-02-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
POWER TRANSFER UNIT - NONE
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.