The Used Car Index

2021 Jeep Grand Cherokee L problems

NHTSA lists 81 complaints for the 2021 Jeep Grand Cherokee L, 3 of them mention a crash and 1 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as JEEP GRAND CHEROKEE L.

At a glance

Complaints
81
With crash
3
With fire
1
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
328,381
Investigations
1
Open investigations
1
Manufacturer communications
213

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM2733.3%
FORWARD COLLISION AVOIDANCE1822.2%
STEERING1721.0%
UNKNOWN OR OTHER1417.3%
POWER TRAIN1214.8%
SUSPENSION911.1%
ENGINE89.9%
SEATS67.4%
SERVICE BRAKES44.9%
AIR BAGS33.7%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEWARNINGS12
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING6
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
LANE DEPARTUREASSIST1
LANE DEPARTUREBLIND SPOT DETECTION1
LANE DEPARTUREWARNING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic2429.6%0.85
loss of control1822.2%0.79
mechanical failure1721.0%0.84
restraint or airbag1012.3%0.87
noise or comfort33.7%0.61
visibility or lighting33.7%0.73
structural or corrosion22.5%0.90
unclear22.5%0.64
fire or overheating11.2%0.59
fluid or fuel leak11.2%0.60
Severities
LabelCountShare of taggedMean confidence
moderate6276.5%0.87
low1316.0%0.72
high67.4%0.76

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 81 tagged complaints of 81 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

26V562000

Date: 2026-09-01. Systems: SUSPENSION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involve

Do not drive: No. Park outside: No.

26V051000

Date: 2026-01-29. Systems: SUSPENSION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving. (excerpt)

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash. (excerpt)

Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. V (excerpt)

Do not drive: No. Park outside: No.

25V083000

Date: 2025-02-13. Systems: BACK OVER PREVENTION, EQUIPMENT.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

Do not drive: No. Park outside: No.

24V897000

Date: 2024-11-27. Systems: AIR BAGS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

RQ25005

Opened: 2025-12-11. Closed: Not listed.

Recall 23V-413 Post Remedy Failures

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022a 2023 Jeep Grand Cherokee and2021a 2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can incre

Systems: SUSPENSION.

Linked campaign numbers: 26V051, 26V562.

Manufacturer communications

213 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM78
STRUCTURE33
ENGINE17
STEERING14
POWER TRAIN11
SUSPENSION11
UNKNOWN OR OTHER7
SEATS4

11037582

Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: a **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** a FCW OFF light ON with no DTCs and can't turn off. a Blank screen an

11037592

Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

APPLIQUE - FRONT DOOR

11037350

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11037345

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11036771

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

11036280

Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: STEERING, WHEELS.

Steering Dragging While Recreational Flat Towing Behind RV.

11035186

Date: 2026-07-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

SHAFT - AXLE HALF

11035187

Date: 2026-07-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

SHAFT - AXLE HALF

11035190

Date: 2026-07-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

11035048

Date: 2026-07-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SEATS.

Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: a Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. a Loss of function of the r

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GRAND CHEROKEE L81

Same model, other years

All model years | All Jeep models

Other Jeep models, 2021

Sources

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